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  1. Stackups
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  4. CRM
  5. Salesforce Service Cloud vs Vtiger CRM

Salesforce Service Cloud vs Vtiger CRM

OverviewComparisonAlternatives

Overview

Vtiger CRM
Vtiger CRM
Stacks21
Followers29
Votes0
GitHub Stars243
Forks179
Salesforce Service Cloud
Salesforce Service Cloud
Stacks160
Followers139
Votes0

Vtiger CRM vs Salesforce Service Cloud: What are the differences?

Vtiger CRM: Open Source as a complete on-premise CRM application without the need to pay for expensive commercial licenses. Build stronger, longer lasting relationships with CRM software that helps you increase sales wins, expand marketing reach, and improve customer service; Salesforce Service Cloud: A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Vtiger CRM and Salesforce Service Cloud can be categorized as "CRM" tools.

Some of the features offered by Vtiger CRM are:

  • Lead management
  • Account & contact management
  • Customer support & service

On the other hand, Salesforce Service Cloud provides the following key features:

  • Lightning Service Console
  • Case Management
  • Workflow and Approvals

Vtiger CRM is an open source tool with 122 GitHub stars and 112 GitHub forks. Here's a link to Vtiger CRM's open source repository on GitHub.

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Detailed Comparison

Vtiger CRM
Vtiger CRM
Salesforce Service Cloud
Salesforce Service Cloud

Build stronger, longer lasting relationships with CRM software that helps you increase sales wins, expand marketing reach, and improve customer service.

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Lead management; Account & contact management; Customer support & service; Campaign management; Mass mailing; Inventory management; Integrated calendar, activity & notification management; Email integration and extensions.
Lightning Service Console;Case Management;Workflow and Approvals;Omni-Channel Routing;Telephony Integration;Social Customer Service;Automation with Macros;Account and Contact Management;Custom Reports and Dashboards;Asset and Order Management
Statistics
GitHub Stars
243
GitHub Stars
-
GitHub Forks
179
GitHub Forks
-
Stacks
21
Stacks
160
Followers
29
Followers
139
Votes
0
Votes
0
Integrations
Microsoft 365
Microsoft 365
Gmail
Gmail
PayPal
PayPal
Plivo
Plivo
Dropbox
Dropbox
Twilio
Twilio
Zapier
Zapier
Exotel
Exotel
Magento
Magento
QuickBooks
QuickBooks
Zapier
Zapier
Datadog
Datadog
Olark
Olark
HubSpot
HubSpot
Zendesk
Zendesk
Intercom
Intercom
Segment
Segment

What are some alternatives to Vtiger CRM, Salesforce Service Cloud?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

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