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  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. Salesforce vs Veeva

Salesforce vs Veeva

OverviewComparisonAlternatives

Overview

Veeva
Veeva
Stacks13
Followers12
Votes0
Salesforce
Salesforce
Stacks840
Followers671
Votes0

Salesforce vs Veeva: What are the differences?

Introduction

Salesforce and Veeva are both cloud-based CRM platforms, but they serve different industries and have key differences in their functionalities and features. In this article, we will explore the main differences between Salesforce and Veeva.

  1. Industry Focus: Salesforce is a versatile CRM platform that caters to a wide range of industries, including but not limited to sales, marketing, and customer service. On the other hand, Veeva is specifically designed for the life sciences industry, including pharmaceutical, biotechnology, and medical device companies. Veeva provides industry-specific solutions and features tailored to the unique needs of this sector.

  2. Out-of-the-Box Functionality: Salesforce offers a wide range of standard features and functionalities that can be customized to suit various business needs. It provides flexible options for configuration and customization. Veeva, on the other hand, has a more tailored approach with industry-specific pre-built functionality. It comes with out-of-the-box features that are specifically designed for life sciences companies, such as compliant documentation and data management.

  3. Regulatory Compliance: Veeva puts a strong emphasis on regulatory compliance, which is critical in the life sciences industry that deals with sensitive patient data and compliance requirements. The platform includes built-in features and controls that help organizations meet regulatory standards, such as FDA regulations, European Medicines Agency (EMA) requirements, and Good Clinical Practice (GCP) guidelines. Salesforce, while also capable of compliance, may require more configuration and customization to meet industry-specific regulatory needs.

  4. Data Architecture: Salesforce has a highly flexible data model that allows users to create custom objects, fields, and relationships to fit their specific business requirements. On the other hand, Veeva has a more structured data architecture with predefined objects and relationships that are specific to the life sciences industry. This preconfigured data model streamlines processes and enables efficient data management, ensuring data integrity and compliance.

  5. Integration Ecosystem: Salesforce has a robust ecosystem with a vast number of third-party integrations and a marketplace for apps and extensions. This allows organizations to extend the platform's capabilities and integrate with various systems and technologies. Veeva also offers integrations but specifically focuses on integrations within the life sciences ecosystem, such as electronic health record (EHR) systems, clinical trial management systems (CTMS), and regulatory compliance tools.

  6. User Interface and User Experience: Salesforce provides a highly customizable user interface (UI) that can be adapted to suit different user preferences and needs. It offers a modern and intuitive UI experience across different devices. Veeva, being tailored specifically for the life sciences industry, has a UI designed with industry-specific workflows and processes in mind. It offers a user-friendly experience that is optimized for the unique requirements of life sciences professionals.

In summary, Salesforce and Veeva differ in their industry focus, out-of-the-box functionality, regulatory compliance features, data architecture, integration ecosystem, and user interface and experience. While Salesforce is a more versatile CRM platform with widespread industry adoption, Veeva offers a specialized solution tailored for life sciences companies, providing industry-specific functionality and regulatory compliance features.

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Detailed Comparison

Veeva
Veeva
Salesforce
Salesforce

It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry.

It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Route planning; Planograms for inventory monitoring; Order management integrated with CLM
Move deals faster by tracking customer information and interactions in one place; Make more insightful decisions — faster, and from anywhere — with the most up-to-date information; Drive customer engagement by automating and personalising your email marketing at scale; Deliver exceptional social experiences by connecting them to marketing, sales, and service; 24/7 customer support team to help all users from Small business to Enterprise
Statistics
Stacks
13
Stacks
840
Followers
12
Followers
671
Votes
0
Votes
0
Integrations
Auth0
Auth0
Segment
Segment
Intercom
Intercom
Marketo
Marketo
HubSpot
HubSpot
Zendesk
Zendesk
KISSmetrics
KISSmetrics
Datadog
Datadog
Slack
Slack
Dropbox
Dropbox
Jira
Jira
G Suite
G Suite
ActiveCampaign
ActiveCampaign
Mailchimp
Mailchimp
QuickBooks
QuickBooks
HelloSign
HelloSign
DocuSign
DocuSign

What are some alternatives to Veeva, Salesforce?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

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