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  5. Chaskiq vs SnapEngage

Chaskiq vs SnapEngage

OverviewComparisonAlternatives

Overview

SnapEngage
SnapEngage
Stacks13
Followers7
Votes1
Chaskiq
Chaskiq
Stacks6
Followers30
Votes0
GitHub Stars3.4K
Forks488

SnapEngage vs Chaskiq: What are the differences?

SnapEngage: Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system; Chaskiq: An open source alternative to Intercom, Drift and others. It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

SnapEngage and Chaskiq can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by SnapEngage are:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping

On the other hand, Chaskiq provides the following key features:

  • Embedable Widget Messenger
  • Campaigns
  • Screenshots

Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.

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Detailed Comparison

SnapEngage
SnapEngage
Chaskiq
Chaskiq

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Multiple Widgets;Co-Browsing;Custom Data Mapping;Hours of Operation;SSL Support;Advanced Security;Priority Tiers;IM Integrations: SnapEngage Client, Google Talk, Skype;Look and Feel Customization;White label;Multiple admins;Priority support
Customer Segment Filters with custom attributes support; Web Messenger embed; Agent's conversation routing; Text chat with customizable content blocks support; Video Calls !; Triggerable conversational bots; Mailing campaigns; Onboarding tours; API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!; CRM integration - Pipedrive supported; Webhooks; Help Center system with multilanguage support; API support - consumible via GrapqhQL with Oauth authorization; Quick replies (as canned responses); To learn more about the philosophy and goals of the project, visit chaskiq.io.
Statistics
GitHub Stars
-
GitHub Stars
3.4K
GitHub Forks
-
GitHub Forks
488
Stacks
13
Stacks
6
Followers
7
Followers
30
Votes
1
Votes
0
Pros & Cons
Pros
  • 1
    Excellent chat solution, including "Call Me" feature
No community feedback yet
Integrations
CloudFlare
CloudFlare
Desk.com
Desk.com
FreshDesk
FreshDesk
Instapage
Instapage
Segment
Segment
Zendesk
Zendesk
UserVoice
UserVoice
Salesforce Sales Cloud
Salesforce Sales Cloud
Pivotal Tracker
Pivotal Tracker
Basecamp
Basecamp
PostgreSQL
PostgreSQL
Redis
Redis
Calendly
Calendly
Zoom
Zoom
Slack
Slack
Ruby
Ruby
Ubuntu
Ubuntu
macOS
macOS
Windows
Windows
Pipedrive
Pipedrive

What are some alternatives to SnapEngage, Chaskiq?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

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