Deskero vs Help Scout: What are the differences?
Deskero: Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use.; Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Deskero and Help Scout belong to "Help Desk" category of the tech stack.
Some of the features offered by Deskero are:
- Multi-Channel support
- Feedback from your website
- Instant chat tickets
On the other hand, Help Scout provides the following key features:
- No ticket #'s or robo-text
- Get up and running in minutes
- Outstanding support, no matter plan