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  5. HubSpot vs Olark

HubSpot vs Olark

OverviewComparisonAlternatives

Overview

Olark
Olark
Stacks411
Followers72
Votes70
HubSpot
HubSpot
Stacks11.5K
Followers6.1K
Votes88

HubSpot vs Olark: What are the differences?

HubSpot: All the software you need to do inbound marketing. Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers; Olark: Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

HubSpot and Olark are primarily classified as "Marketing Automation" and "Customer Support Chat" tools respectively.

"Lead management" is the top reason why over 39 developers like HubSpot, while over 27 developers mention "Easy to communicate with customers" as the leading cause for choosing Olark.

Accenture, Mollie, and GitBook are some of the popular companies that use HubSpot, whereas Olark is used by Coinbase, Groupon, and Mailgun. HubSpot has a broader approval, being mentioned in 3843 company stacks & 3579 developers stacks; compared to Olark, which is listed in 357 company stacks and 60 developer stacks.

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Detailed Comparison

Olark
Olark
HubSpot
HubSpot

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.

CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API
blogging, landing pages, email marketing, web analytics, social media, CRM, SEO
Statistics
Stacks
411
Stacks
11.5K
Followers
72
Followers
6.1K
Votes
70
Votes
88
Pros & Cons
Pros
  • 28
    Easy to communicate with customers
  • 14
    Simple setup
  • 11
    Good interface
  • 8
    Free
  • 4
    Chrome/Safari notifications about new messages
Pros
  • 47
    Lead management
  • 20
    Automatic customer segmenting based on properties
  • 18
    Email / Blog scheduling
  • 1
    Any Franchises using Hubspot Sales CRM?
  • 1
    Scam
Integrations
Segment
Segment
Zendesk
Zendesk
Help Scout
Help Scout
Highrise
Highrise
Salesforce Sales Cloud
Salesforce Sales Cloud
FreshDesk
FreshDesk
Unbounce
Unbounce
Desk.com
Desk.com
KickoffLabs
KickoffLabs
Segment
Segment
Salesforce Sales Cloud
Salesforce Sales Cloud
Hipmob
Hipmob
RightSignature
RightSignature
NetSuite
NetSuite

What are some alternatives to Olark, HubSpot?

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Marketo

Marketo

Marketing automation, social campaigns, inbound marketing, sales apps, ROI reporting - all in one place.

User

User

It is the solution for big and small businesses. All modern email marketing features and more. It recognizes users from your email campaigns and in this way, each user is automatically logged to chat.

Leadmi

Leadmi

Leadmi.io is a new age marketing automation platform which enables businesses to manage social media platforms and generate highly accurate leads leveraging social media activity and buyer persona. 

SendinBlue

SendinBlue

It is a digital marketing toolbox that's built to scale and adapt with you as you grow. You can save time and boost performance by automating your segmentation and marketing messages.

Mautic

Mautic

It is an open marketing software platform that provides you with the greatest level of integration and deep audience intelligence, enabling you to make more meaningful customer connections. It Connects all your digital properties & channels into a seamless customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

erxes

erxes

It helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales and customer service tools are merged into one platform for greater output. Replace Hubspot with the mission and community-driven ecosystem. erxes replaces 3-5 apps that all charge tier features, contact size, and limited use.

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