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Konnektive vs Salesforce Service Cloud: What are the differences?
Konnektive: A cloud-based CRM to automate and synchronize your entire business. It is designed to Automate and Synchronize Your Business intuitive user interface. It is completely cloud-based so you can run your entire business from one simple login, with the visibility to your revenue and sales performance; Salesforce Service Cloud: A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
Konnektive and Salesforce Service Cloud belong to "CRM" category of the tech stack.
Some of the features offered by Konnektive are:
- Campaign creator
- Affiliate management
- Auto-responder
On the other hand, Salesforce Service Cloud provides the following key features:
- Lightning Service Console
- Case Management
- Workflow and Approvals