Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

Plivo

Stacks82

Followers157

Votes21

Nexmo

Stacks184

Followers344

Votes56

Nexmo vs Plivo vs Twilio: What are the differences?

Key Differences between Nexmo, Plivo, and Twilio

Nexmo, Plivo, and Twilio are communication platforms that provide APIs for developers to integrate messaging and voice capabilities into their applications. While they all offer similar functionalities, there are several key differences between these platforms.

Pricing Structure: Nexmo, Plivo, and Twilio have different pricing structures. Nexmo and Plivo charge per message or minute, whereas Twilio charges for both inbound and outbound messages and minutes separately. This pricing difference can significantly impact the overall cost of using these services depending on the specific use case.
Global Coverage: When it comes to global coverage, Twilio has the widest reach, supporting messaging and voice services in numerous countries around the world. Nexmo and Plivo have comparatively fewer supported countries. Therefore, if your application requires global accessibility, Twilio may be the preferred choice.
Feature Set: While Nexmo, Plivo, and Twilio offer similar basic features, there are differences in the advanced capabilities they provide. For example, Twilio offers features such as conference calling, built-in chat support, and chatbot integration, which may not be available or have limited functionality in Nexmo and Plivo.
Integration Options: Nexmo, Plivo, and Twilio offer various integration options with popular programming languages, frameworks, and platforms. However, Twilio has a broader range of official libraries and SDKs, making it easier for developers to integrate their services into their applications.
Documentation and Support: Twilio is widely regarded for its comprehensive documentation and extensive community support, with a vast array of resources available for developers. Nexmo and Plivo also provide documentation, but the level of support and available resources may not be as extensive as Twilio.
Reliability and Uptime: While all three platforms strive to provide reliable services, the uptime and reliability levels might slightly vary. Twilio, being a well-established and highly reputable provider, is often recognized for its high uptime and reliability. However, Nexmo and Plivo also have good track records in terms of service uptime.

In summary, Nexmo, Plivo, and Twilio differ in their pricing structures, global coverage, feature sets, integration options, documentation and support, as well as reliability and uptime. It's essential to consider these differences and align them with your specific requirements when choosing a communication platform for your application.

Advice on Twilio, Plivo, Nexmo

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k

Comments

ddeganis

May 16, 2022

Needs adviceon

WebRTC

I am doing some research on WebRTC and would really appreciate speaking to anyone who has recently completed an integration or has a project currently under way. Hoping to gain feedback about tools used, what you liked, or didn't like, and anything perspective you might be willing to share about your overall project experience as it relates to integrating interactive, live-streaming content and audience engagement

18.3k views18.3k

Comments

Mansoor

Sep 26, 2021

Needs adviceon

Firebase

Twilio

Agora

Hello,

My app will be a live streaming app (like tango, BigoLive) An app developer asked me to choose a tech stack and a team. expected auditions from (Bahrain-KSA-UAE-Kuwait-Oman)

200 (broadcaster) at a time (minimum) (for 12 hours a day);10K watching the 200 (like 50 to 500) each live.

What servers are the best to use and give smooth high quality like Bigolive? For live streaming, and texting, and everything.

Which one is the best combination for my app? (Firebase, AWS, Twilio. Agora)

Thanks

136k views136k

Comments

Detailed Comparison

Twilio	Plivo	Nexmo
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.	Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Phone- Global;Phone- Local and Tollfree Numbers;Phone- Call routing, call forwarding, caller ID, call waiting, 3-way calling, redial, speed dial, mute, hold, etc;Phone- Bulk Calling;Phone- Recording Calls;Phone- Caller ID;Phone- Call Routing;Phone- Real Time Call Control;Phone- Text to Speech;SMS- Inbound and Outbound;SMS- Message Queuing;SMS- Usage and Debug Logs;SMS- 24/7 Support;SMS- Volume Pricing;SIP- Bring your own carriers or use ours. You are not restricted to using Plivo's carriers.;SIP- Register SIP endpoints directly with Plivo and control them via our APIs.;SIP- Place and receive calls from via the PSTN, SIP URI, and WebRTC (coming soon!)	Inbound SMS; Outbound SMS; Outbound Text-To-Speech Calls; Outbound VoiceXML Calls; Inbound VoiceXML Calls; Outbound SIP; Inbound SIP; Number Verification; Number Insight
Statistics
Stacks 11.5K	Stacks 82	Stacks 184
Followers 8.8K	Followers 157	Followers 344
Votes 521	Votes 21	Votes 56
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	Pros 8 SMS gateway 6 Pricing 3 Voice API service 2 Trial account with positive balance 2 24/7 Support	Pros 18 For outbound and inbound SMS 13 Cheap 10 Simple REST API 4 Most reliable global communication vendor w/simple APIs 4 Broad coverage
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	No integrations available	AppFog

What are some alternatives to Twilio, Plivo, Nexmo?

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Postscript

Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks.

Braze

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love.

Infobip

It is a global leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications & grow their business.

Bandwidth

A Communications Platform as a Service company offering a full suite of voice, messaging, and 9-1-1 APIs, all built atop the company's own all-IP voice network.