Need advice about which tool to choose?Ask the StackShare community!
Nexmo vs Plivo vs Twilio: What are the differences?
Key Differences between Nexmo, Plivo, and Twilio
Nexmo, Plivo, and Twilio are communication platforms that provide APIs for developers to integrate messaging and voice capabilities into their applications. While they all offer similar functionalities, there are several key differences between these platforms.
Pricing Structure: Nexmo, Plivo, and Twilio have different pricing structures. Nexmo and Plivo charge per message or minute, whereas Twilio charges for both inbound and outbound messages and minutes separately. This pricing difference can significantly impact the overall cost of using these services depending on the specific use case.
Global Coverage: When it comes to global coverage, Twilio has the widest reach, supporting messaging and voice services in numerous countries around the world. Nexmo and Plivo have comparatively fewer supported countries. Therefore, if your application requires global accessibility, Twilio may be the preferred choice.
Feature Set: While Nexmo, Plivo, and Twilio offer similar basic features, there are differences in the advanced capabilities they provide. For example, Twilio offers features such as conference calling, built-in chat support, and chatbot integration, which may not be available or have limited functionality in Nexmo and Plivo.
Integration Options: Nexmo, Plivo, and Twilio offer various integration options with popular programming languages, frameworks, and platforms. However, Twilio has a broader range of official libraries and SDKs, making it easier for developers to integrate their services into their applications.
Documentation and Support: Twilio is widely regarded for its comprehensive documentation and extensive community support, with a vast array of resources available for developers. Nexmo and Plivo also provide documentation, but the level of support and available resources may not be as extensive as Twilio.
Reliability and Uptime: While all three platforms strive to provide reliable services, the uptime and reliability levels might slightly vary. Twilio, being a well-established and highly reputable provider, is often recognized for its high uptime and reliability. However, Nexmo and Plivo also have good track records in terms of service uptime.
In summary, Nexmo, Plivo, and Twilio differ in their pricing structures, global coverage, feature sets, integration options, documentation and support, as well as reliability and uptime. It's essential to consider these differences and align them with your specific requirements when choosing a communication platform for your application.
I am doing some research on WebRTC and would really appreciate speaking to anyone who has recently completed an integration or has a project currently under way. Hoping to gain feedback about tools used, what you liked, or didn't like, and anything perspective you might be willing to share about your overall project experience as it relates to integrating interactive, live-streaming content and audience engagement
I'm a bit biased, but I've always had fantastic experiences building with Twilio's tools and documentation. Years before joining Twilio, I started my own company with Twilio Video being a core component (it was a platform for online coaching), and as a one-dev-shop, I couldn't believe how easy it was. I now work here and get to help customer build quickly and effectively with these tools.
Some of the features I love include Video Insights for monitoring/debugging room and client device performance in aggregate or per session, the Compositions API for programmatically processing & exporting recordings in different formats, complementary products like Twilio Live that let you easily scale broadcast or livestream-style video experiences, the ability to store recordings directly to S3, and the integrated DataTrack API for exchanging & syncing data between participants.
Hello,
My app will be a live streaming app (like tango, BigoLive) An app developer asked me to choose a tech stack and a team. expected auditions from (Bahrain-KSA-UAE-Kuwait-Oman)
200 (broadcaster) at a time (minimum) (for 12 hours a day);10K watching the 200 (like 50 to 500) each live.
What servers are the best to use and give smooth high quality like Bigolive? For live streaming, and texting, and everything.
Which one is the best combination for my app? (Firebase, AWS, Twilio. Agora)
Thanks
Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!
if the inbound SMS are sales rep specific you could potentially have twilio fwd that msg to a google voice phone number which will in turn put an email in their inbox (so they're looking at 1 inbox instead of multiple places) Just an idea. Probably way off in left field compared to what you're thinking and I also invision. I'm not all familiar with MessageBird nor am I at all familiar w/ your data flow / business process. Would be happy to help brainstorm anytime! 10+ years experience on the sfdc platform
Check out Centro. We built this to solve this exact problem! We used tools like Twilio but wrapped it up in a application that runs on Slack.
Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe
Twilio documentation is very good and as a platform it just works. It's robust and reliable. We road-tested plivo and it wasn't anywhere near in terms of docs or support. In fact their support was terrible at replying to us. 48 hours to answer basic questions.
That's said, were also using sendgrid by twilio and that's not been pleasant . Their email builder appears to be react based but written by a team who don't understand react very well. That's a nightmare as yet
Twilio is the leader. Strong API, excellent documentation and reliable service. I suggest Nexmo since their API has smaller learning curve, offering better prices and also reliable solution. Also Nexmo offers more call per sec. 3 vs 2 and 2, out of the box. Good luck
Twilio might be not cheapest, but they have awesome documentation (a lot of examples), easy to use API and libraries. I think it's a very good product to start. If the bill will become too heavy, you can shop around for economical options.
stackshare doesn't seem to have this in the stack list yet, but in my experience Twillio is attractive. It's good for basics, their acquisition of SendGrid gives them a bit more market share.. They are stronger at marketing to those that benefit them. That said from my understanding SendGrid leases the networks, channels, and lines. While their interface is friendly, their pricing suited for lower volume, you want to look at what they are using via an API, a contract, etc. Is it a more friend UI to a combination of others. What redunancies do to they have, try their support. It's not that Twillio is bad, it's about the volume, the use case, the liabiitlies you might have to your end-users if Twillio isn't the right choice. Another option is Bandwidth. You ask for affordable, Twillio is an option, but front end costs v/s the costs of support you'll need to consider. Bandwidth has more reliability but requires more engineering and more skillset. Another option that is worth considering, not the most affordable, but https://www.zipwhip.com/ have perhaps options that might be higher and the cost is relative. Wight costs, of support costs of integration, cost of scale, costs of a volume..
Pros of Nexmo
- For outbound and inbound SMS18
- Cheap13
- Simple REST API10
- Most reliable global communication vendor w/simple APIs4
- Broad coverage4
- Super fast and easy to use2
- Excellent support team2
- Implement inbound SMS2
- Cheap short-code SMS1
Pros of Plivo
- SMS gateway8
- Pricing6
- Voice API service3
- 24/7 Support2
- Trial account with positive balance2
Pros of Twilio
- Powerful, simple, and well documented api148
- RESTful API88
- Clear pricing66
- Great sms services61
- Low cost of entry58
- Global SMS Gateway29
- Good value14
- Cloud IVR12
- Simple11
- Extremely simple to integrate with rails11
- Great for startups6
- SMS5
- Great developer program3
- Hassle free3
- Text me the app pages2
- New Features constantly rolling out1
- Many deployment options, from build from scratch to buy1
- Easy integration1
- Two factor authentication1
Sign up to add or upvote prosMake informed product decisions
Cons of Nexmo
Cons of Plivo
Cons of Twilio
- Predictable pricing4
- Expensive2