ProductBoard vs UserVoice

Overview

UserVoice

Stacks348

Followers129

Votes144

Productboard

Stacks166

Followers160

Votes2

ProductBoard vs UserVoice: What are the differences?

ProductBoard: Beautiful and powerful product management. Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

ProductBoard and UserVoice are primarily classified as "Project Management" and "Help Desk" tools respectively.

Some of the features offered by ProductBoard are:

Research repository: Keep all your market and user research in one place.
Segmentation: Discover patterns in what is important to your users.
Competitive analysis: Track competitors' capabilities to drive differentiation.

On the other hand, UserVoice provides the following key features:

Billed Monthy
Billed Annually
Feedback Forums

StackShare, Mailgun, and Accenture are some of the popular companies that use UserVoice, whereas ProductBoard is used by MonkeyLearn, BikeRoar, and Froothaus. UserVoice has a broader approval, being mentioned in 165 company stacks & 23 developers stacks; compared to ProductBoard, which is listed in 20 company stacks and 4 developer stacks.

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Advice on UserVoice, Productboard

Red

VP of Product Strategy at tech Startup

Aug 3, 2020

Needs adviceon

Aha!

Productboard

Jira

I am looking for advice on Aha! vs Productboard for new product development. I am working on product ideation for an entirely new healthcare tech product line (B2B Saas product AI solutions focused on Payers/Providers) AT present relying on interviews and conversations to drive in data on pain points. But hope to leverage Aha for running surveys, and drive in extensive feedback from business users, develop MVP and integrate with Jira for downstream technical product management.

We are a lean team. At present, it's just myself working on strategy and ideation. I am posting this question because I have heard mixed reviews about Aha (example: is it not Saas enabled?) Any thoughts appreciated.

Thanks for any tips

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Comments

Detailed Comparison

UserVoice	Productboard
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.	Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition.
Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin	Research repository: Keep all your market and user research in one place; Segmentation: Discover patterns in what is important to your users; Competitive analysis: Track competitors' capabilities to drive differentiation; Strategic initiatives: Drive your product forward with concrete, measurable initiatives; Feature prioritization: Prioritize your features with all the context in mind;
Statistics
Stacks 348	Stacks 166
Followers 129	Followers 160
Votes 144	Votes 2
Pros & Cons
Pros 40 Feedback tool 27 Easy setup 23 Free 15 Support tool 14 Knowledge Base Cons 1 Wish users could auth with our app instead of UserVoice	Pros 1 Simple UI 1 Segmentation Cons 1 Expensive for enterprise 1 Lacks functionality
Integrations
Bugsnag Campfire CloudFlare Crittercism HipChat Segment SnapEngage StackMob Salesforce Sales Cloud Jira	Trello Zapier Zendesk Pivotal Tracker Intercom Slack Jira

What are some alternatives to UserVoice, Productboard?

Trello

Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.

Asana

Asana is the easiest way for teams to track their work. From tasks and projects to conversations and dashboards, Asana enables teams to move work from start to finish--and get results. Available at asana.com and on iOS & Android.

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Azure DevOps

Azure DevOps provides unlimited private Git hosting, cloud build for continuous integration, agile planning, and release management for continuous delivery to the cloud and on-premises. Includes broad IDE support.

Basecamp

Basecamp is a project management and group collaboration tool. The tool includes features for schedules, tasks, files, and messages.

Confluence

Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.

Redmine

Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database.

Taskulu

Taskulu is a collaborative project planning service. It combines task management, real-time chat and time tracking into a single interface.

Notion

A new tool that blends your everyday work apps into one. It's a unified and collaborative workspace for you and your team

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Related Comparisons

Some of the features offered by ProductBoard are:

Research repository: Keep all your market and user research in one place.
Segmentation: Discover patterns in what is important to your users.
Competitive analysis: Track competitors' capabilities to drive differentiation.

On the other hand, UserVoice provides the following key features:

Billed Monthy
Billed Annually
Feedback Forums

ProductBoard vs UserVoice