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ProductBoard
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UserVoice

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ProductBoard vs UserVoice: What are the differences?

ProductBoard: Beautiful and powerful product management. Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

ProductBoard and UserVoice are primarily classified as "Project Management" and "Help Desk" tools respectively.

Some of the features offered by ProductBoard are:

  • Research repository: Keep all your market and user research in one place.
  • Segmentation: Discover patterns in what is important to your users.
  • Competitive analysis: Track competitors' capabilities to drive differentiation.

On the other hand, UserVoice provides the following key features:

  • Billed Monthy
  • Billed Annually
  • Feedback Forums

StackShare, Mailgun, and Accenture are some of the popular companies that use UserVoice, whereas ProductBoard is used by MonkeyLearn, BikeRoar, and Froothaus. UserVoice has a broader approval, being mentioned in 165 company stacks & 23 developers stacks; compared to ProductBoard, which is listed in 20 company stacks and 4 developer stacks.

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What is ProductBoard?

Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
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Why do developers choose ProductBoard?
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      What companies use ProductBoard?
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      What tools integrate with ProductBoard?
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      What are some alternatives to ProductBoard and UserVoice?
      ProductPlan
      Communicate your strategy with cloud-based roadmap software. Easily visualize, prioritize, and share your company’s product and dev roadmap. Integrates with JIRA, Pivotal Tracker, Team Services, and Slack.
      Aha!
      Set product strategy, visualize and share roadmaps, and articulate features so your product development teams can build what matters.
      daPulse
      daPulse connects everyone in the company around topics, or Pulses. These are rich collaboration spaces where everyone can share files and images
      Trello
      Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
      Confluence
      Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
      See all alternatives
      Decisions about ProductBoard and UserVoice
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      Reviews of ProductBoard and UserVoice
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      How developers use ProductBoard and UserVoice
      Avatar of StackShare
      StackShare uses UserVoiceUserVoice

      Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.

      Avatar of Lee Munroe
      Lee Munroe uses UserVoiceUserVoice

      When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.

      Avatar of Dirk Eisenberg
      Dirk Eisenberg uses UserVoiceUserVoice

      Gives any user the chance to give feedback and drop support tickets.

      Avatar of Giftstarter
      Giftstarter uses UserVoiceUserVoice

      We like to give users a voice. We do that with UserVoice.

      Avatar of AmericanBibleSociety
      AmericanBibleSociety uses UserVoiceUserVoice

      Our user feedback and support tool for all products.

      How much does ProductBoard cost?
      How much does UserVoice cost?
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