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ProductBoard vs UserVoice: What are the differences?
ProductBoard: Beautiful and powerful product management. Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
ProductBoard and UserVoice are primarily classified as "Project Management" and "Help Desk" tools respectively.
Some of the features offered by ProductBoard are:
- Research repository: Keep all your market and user research in one place.
- Segmentation: Discover patterns in what is important to your users.
- Competitive analysis: Track competitors' capabilities to drive differentiation.
On the other hand, UserVoice provides the following key features:
- Billed Monthy
- Billed Annually
- Feedback Forums
StackShare, Mailgun, and Accenture are some of the popular companies that use UserVoice, whereas ProductBoard is used by MonkeyLearn, BikeRoar, and Froothaus. UserVoice has a broader approval, being mentioned in 165 company stacks & 23 developers stacks; compared to ProductBoard, which is listed in 20 company stacks and 4 developer stacks.
Pros of Productboard
- Simple UI1
- Segmentation1
Pros of UserVoice
- Feedback tool40
- Easy setup27
- Free23
- Support tool15
- Knowledge Base14
- Easy10
- All-in-one7
- Customizable5
- Widget stays out of your way3
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Cons of Productboard
- Lacks functionality1
- Expensive for enterprise1
Cons of UserVoice
- Wish users could auth with our app instead of UserVoice1
