What is UserVoice and what are its top alternatives?
Top Alternatives to UserVoice
- Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...
- Get Satisfaction
Get Satisfaction helps companies build better relationships with their customers and prospects ...
- Aha!
Set product strategy, visualize and share roadmaps, and articulate features so your product development teams can build what matters. ...
- FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels. ...
- Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...
- UserEcho
It gives you the opportunity to create a modern support portal in a few minutes, includes Community forums, Helpdesk, Knowledge Base and Live Chat. ...
- Usabilla
It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions. ...
- Productboard
Organize and clearly structure all your qualitative research. Discover patterns in the jobs your users want to get done. Surface pains your product can eliminate, point out gains it can create, reveal your competition. ...
UserVoice alternatives & related posts
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
- Changes pricing model all the time7
related Intercom posts
As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.
Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.
In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.
- Customer support with Community touch1
- Get User feedback besides offering support1
- Customer support goes social1
- Offering community support0
related Get Satisfaction posts
- Great UI13
- Intuitive9
- Great customer support6
- Easy to use5
- Nice graphs5
- Product Roadmap3
related Aha! posts
I'm comparing Aha!, Trello and Asana. We are looking for it as a Product Management Team. Jira handles all our development and storyboard etc. This is for Product Management for Roadmaps, Backlogs, future stories, etc. Cost is a factor, as well. Does anyone have a comparison chart of Pros and Cons? Thank you.
I am looking for advice on Aha! vs ProductBoard for new product development. I am working on product ideation for an entirely new healthcare tech product line (B2B Saas product AI solutions focused on Payers/Providers) AT present relying on interviews and conversations to drive in data on pain points. But hope to leverage Aha for running surveys, and drive in extensive feedback from business users, develop MVP and integrate with Jira for downstream technical product management.
We are a lean team. At present, it's just myself working on strategy and ideation. I am posting this question because I have heard mixed reviews about Aha (example: is it not Saas enabled?) Any thoughts appreciated.
Thanks for any tips
FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
related FreshDesk posts
- Centralizes our customer support135
- Many integrations73
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan5
- Woopra integration4
- Proactive Customer Support3
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Integrations0
related Zendesk posts
Zapier is one of our favorite tools in our stack. We automate the entire company with Zapier. When a lead fills out the form on our website, it creates an opportunity on Zendesk. We have an entire pipeline of automation that goes from our website, to Zendesk, it then creates a contract in Pandadoc and creates an invoice in Xero.
I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?
UserEcho
related UserEcho posts
Usabilla
related Usabilla posts
- Simple UI1
- Segmentation1
- Lacks functionality1
- Expensive for enterprise1
related Productboard posts
I am looking for advice on Aha! vs ProductBoard for new product development. I am working on product ideation for an entirely new healthcare tech product line (B2B Saas product AI solutions focused on Payers/Providers) AT present relying on interviews and conversations to drive in data on pain points. But hope to leverage Aha for running surveys, and drive in extensive feedback from business users, develop MVP and integrate with Jira for downstream technical product management.
We are a lean team. At present, it's just myself working on strategy and ideation. I am posting this question because I have heard mixed reviews about Aha (example: is it not Saas enabled?) Any thoughts appreciated.
Thanks for any tips