Get Advice Icon

Need advice about which tool to choose?Ask the StackShare community!

Get Satisfaction

23
10
+ 1
3
UserVoice

355
129
+ 1
144
Add tool

Get Satisfaction vs UserVoice: What are the differences?

Get Satisfaction: A platform for building authentic relations with your customers. Get Satisfaction helps companies build better relationships with their customers and prospects; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Get Satisfaction belongs to "Customer Community" category of the tech stack, while UserVoice can be primarily classified under "Help Desk".

Some of the features offered by Get Satisfaction are:

  • Moderation Tools
  • Content Tagging and Categorization Tools
  • Community Health Analytics (Small Business Version)

On the other hand, UserVoice provides the following key features:

  • Billed Monthy
  • Billed Annually
  • Feedback Forums
Manage your open source components, licenses, and vulnerabilities
Learn More
Pros of Get Satisfaction
Pros of UserVoice
  • 1
    Customer support with Community touch
  • 1
    Get User feedback besides offering support
  • 1
    Customer support goes social
  • 0
    Offering community support
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
  • 10
    Easy
  • 7
    All-in-one
  • 5
    Customizable
  • 3
    Widget stays out of your way

Sign up to add or upvote prosMake informed product decisions

Cons of Get Satisfaction
Cons of UserVoice
    Be the first to leave a con
    • 1
      Wish users could auth with our app instead of UserVoice

    Sign up to add or upvote consMake informed product decisions

    746
    10.5K
    6
    705
    63.2K
    35

    What is Get Satisfaction?

    Get Satisfaction helps companies build better relationships with their customers and prospects

    What is UserVoice?

    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Get Satisfaction?
    What companies use UserVoice?
    Manage your open source components, licenses, and vulnerabilities
    Learn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Get Satisfaction?
    What tools integrate with UserVoice?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    What are some alternatives to Get Satisfaction and UserVoice?
    WordPress
    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
    Google AdSense
    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
    Mailchimp
    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
    HubSpot
    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
    Drupal
    Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
    See all alternatives