SupportBee vs. SupportFu



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Description

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

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Pros

Why do developers choose SupportBee?
Why do you like SupportBee?

Why do developers choose SupportFu?
Why do you like SupportFu?

Cons

What are the cons of using SupportBee?
No Cons submitted yet for SupportBee
Downsides of SupportBee?

What are the cons of using SupportFu?
No Cons submitted yet for SupportFu
Downsides of SupportFu?

Pricing

How much does SupportBee cost?
SupportBee Pricing
How much does SupportFu cost?
SupportFu Pricing

Companies

What companies use SupportBee?
3 companies on StackShare use SupportBee
What companies use SupportFu?
4 companies on StackShare use SupportFu

Integrations

What tools integrate with SupportBee?
6 tools on StackShare integrate with SupportBee
What tools integrate with SupportFu?
7 tools on StackShare integrate with SupportFu

What are some alternatives to SupportBee and SupportFu?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to SupportBee



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