Tawkto vs Zopim: What are the differences?

Developers describe Tawkto as "A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page". tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page. On the other hand, Zopim is detailed as "Real-time customer satisfaction made simple". Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

Tawkto and Zopim can be categorized as "Customer Support Chat" tools.

Some of the features offered by Tawkto are:

• custom widget
• triggers
• chat history

On the other hand, Zopim provides the following key features:

• Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
• Customizable Greetings- Greet visitors in your very own unique manner.
• Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

"Easy setup" is the top reason why over 6 developers like Tawkto, while over 17 developers mention "Real-time user chat" as the leading cause for choosing Zopim.

According to the StackShare community, Zopim has a broader approval, being mentioned in 303 company stacks & 24 developers stacks; compared to Tawkto, which is listed in 30 company stacks and 7 developer stacks.