Need advice about which tool to choose?Ask the StackShare community!

UserVoice

Stacks355

Followers129

+ 1

Votes144

Zammad

Stacks34

Followers64

+ 1

Votes6

Add tool

UserVoice vs Zammad: What are the differences?

What is UserVoice? Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Zammad? A web-based, open source user support/ticketing solution. It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

UserVoice and Zammad belong to "Help Desk" category of the tech stack.

Some of the features offered by UserVoice are:

Billed Monthy
Billed Annually
Feedback Forums

On the other hand, Zammad provides the following key features:

Web-based
Open source
Helpdesk/Customer support system

Zammad is an open source tool with 2.02K GitHub stars and 403 GitHub forks. Here's a link to Zammad's open source repository on GitHub.

Manage your open source components, licenses, and vulnerabilities

Learn More

Pros of UserVoice

Pros of Zammad

40
Feedback tool
27
Easy setup
23
Free
15
Support tool
14
Knowledge Base
10
Easy
7
All-in-one
5
Customizable
3
Widget stays out of your way

6
Free

Sign up to add or upvote prosMake informed product decisions

Cons of UserVoice

Cons of Zammad

1
Wish users could auth with our app instead of UserVoice

Be the first to leave a con

Sign up to add or upvote consMake informed product decisions

- No public GitHub repository available -

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Zammad?

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Need advice about which tool to choose?Ask the StackShare community!

What companies use UserVoice?

What companies use Zammad?

Manage your open source components, licenses, and vulnerabilities

Learn More

Sign up to get full access to all the companiesMake informed product decisions

What tools integrate with UserVoice?

What tools integrate with Zammad?

Sign up to get full access to all the tool integrationsMake informed product decisions

What are some alternatives to UserVoice and Zammad?

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Get Satisfaction

Get Satisfaction helps companies build better relationships with their customers and prospects

Aha!

Set product strategy, visualize and share roadmaps, and articulate features so your product development teams can build what matters.

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

See all alternatives

UserVoice vs Zammad

Need advice about which tool to choose?Ask the StackShare community!

Pros of UserVoice

Pros of Zammad

Sign up to add or upvote prosMake informed product decisions

Cons of UserVoice

Cons of Zammad

Sign up to add or upvote consMake informed product decisions

What is UserVoice?

What is Zammad?

Need advice about which tool to choose?Ask the StackShare community!

What companies use UserVoice?

What companies use Zammad?

Sign up to get full access to all the companiesMake informed product decisions

What tools integrate with UserVoice?

What tools integrate with Zammad?

Sign up to get full access to all the tool integrationsMake informed product decisions

Related Comparisons

Trending Comparisons

Top Comparisons