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  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. Capsule CRM vs SugarCRM

Capsule CRM vs SugarCRM

OverviewComparisonAlternatives

Overview

SugarCRM
SugarCRM
Stacks60
Followers56
Votes0
Capsule CRM
Capsule CRM
Stacks21
Followers15
Votes1

Capsule CRM vs SugarCRM: What are the differences?

Comparison between Capsule CRM and SugarCRM

Capsule CRM and SugarCRM are popular customer relationship management (CRM) software used by businesses to manage interactions with potential and current customers. Here are the key differences between Capsule CRM and SugarCRM:

  1. Price Model: Capsule CRM offers a simple and transparent pricing model with no hidden costs, starting at a lower price point suitable for small businesses. In contrast, SugarCRM involves more complex pricing tiers and may be more expensive, catering to larger enterprises with advanced CRM needs.

  2. User Interface: Capsule CRM provides a clean and user-friendly interface, focusing on simplicity and ease of use for beginners. SugarCRM, on the other hand, offers more customization options and features, leading to a more robust but potentially complex interface that may require training for users to navigate effectively.

  3. Integration Capabilities: Capsule CRM integrates seamlessly with popular third-party applications, such as G Suite, MailChimp, and Xero, making it easier for businesses to connect their existing tools. SugarCRM also offers extensive integration options but may require more technical expertise to set up and maintain complex integrations.

  4. Mobile Accessibility: Capsule CRM provides a dedicated mobile app that allows users to access key CRM features on the go, enabling remote work and real-time updates. While SugarCRM offers mobile access through responsive design, the user experience may vary across devices and functionalities compared to a dedicated mobile app.

  5. Customization and Scalability: SugarCRM is known for its high level of customization, allowing businesses to tailor the CRM system to their specific needs and scale as their operations grow. In comparison, Capsule CRM offers simpler customization options, suited for smaller businesses with less complex CRM requirements that may not need extensive scalability features.

In Summary, Capsule CRM and SugarCRM differ in pricing models, user interfaces, integration capabilities, mobile accessibility, and customization options, catering to businesses of varying sizes and CRM needs.

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Detailed Comparison

SugarCRM
SugarCRM
Capsule CRM
Capsule CRM

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.;Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly;Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.;Real Time Pipeline Management- Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets on time, every time.;Workflow and Approvals- Automatically drive deal change alerts and discount approvals, route leads and opportunities, and monitor account activity updates and changes based on your business.;Email, Calendar, and File Management- Sell with your favorite applications with Sugar’s built-in email integration Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.;Sales Analytics- Sugar reporting and dashboards provide you with real-time information about the sales pipeline, progress to quota, key opportunity and account activity, and rep performance.;Sales Intelligence- Get account and contact data from Hoovers and other business data providers using the Sugar Cloud Connectors.
The contact page gives you a birds eye view of everything you know about a contact so that you can keep track of the people, companies and other organizations that you do business with.;Use Capsule to track bids, deals, proposals and other opportunities.;Manage your to-do list and calendar using tasks in Capsule to ensure things don't get forgotten.;Create custom categories using tags such as vendor, lead, customer.;Manage groups of contacts with lists
Statistics
Stacks
60
Stacks
21
Followers
56
Followers
15
Votes
0
Votes
1
Pros & Cons
No community feedback yet
Pros
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    Easy and clean user interface
Integrations
DocuSign
DocuSign
LiveChat
LiveChat
FreshDesk
FreshDesk
Zopim
Zopim
UserVoice
UserVoice
Zendesk
Zendesk
Get Satisfaction
Get Satisfaction
Mailchimp
Mailchimp
G Suite
G Suite
Zapier
Zapier
Mad Mimi
Mad Mimi
Zendesk
Zendesk
Xero
Xero
mailparser.io
mailparser.io
Wufoo
Wufoo
Formstack
Formstack
Geckoboard
Geckoboard

What are some alternatives to SugarCRM, Capsule CRM?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Captira Bail Management Software

Captira Bail Management Software

#1 Bail software for 15+ years to service Bail Agents and Bail Agencies. Captira includes the best CRM type features to manage defendants and indemnitors plus it includes eSign, GPS check-ins, GeoFence, Bail Pay, and powerful automation. All built to simplify case management and boost efficiency.

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