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  5. Chaskiq vs Chatra

Chaskiq vs Chatra

OverviewComparisonAlternatives

Overview

Chatra
Chatra
Stacks3
Followers4
Votes0
Chaskiq
Chaskiq
Stacks6
Followers30
Votes0
GitHub Stars3.4K
Forks488

Chatra vs Chaskiq: What are the differences?

Chatra: A live chat messenger app that is designed to work smoothly with your company's website. This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests; Chaskiq: An open source alternative to Intercom, Drift and others. It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Chatra belongs to "Help Desk" category of the tech stack, while Chaskiq can be primarily classified under "Customer Support Chat".

Some of the features offered by Chatra are:

  • Online and offline modes
  • Targeted chats
  • Real-time visitor List

On the other hand, Chaskiq provides the following key features:

  • Embedable Widget Messenger
  • Campaigns
  • Screenshots

Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.

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Detailed Comparison

Chatra
Chatra
Chaskiq
Chaskiq

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Online and offline modes; Targeted chats; Real-time visitor List; Pre-chat form; Invisibility mode; Operating hours; Groups; Mobile apps; Forward messages to email; Reply templates
Customer Segment Filters with custom attributes support; Web Messenger embed; Agent's conversation routing; Text chat with customizable content blocks support; Video Calls !; Triggerable conversational bots; Mailing campaigns; Onboarding tours; API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!; CRM integration - Pipedrive supported; Webhooks; Help Center system with multilanguage support; API support - consumible via GrapqhQL with Oauth authorization; Quick replies (as canned responses); To learn more about the philosophy and goals of the project, visit chaskiq.io.
Statistics
GitHub Stars
-
GitHub Stars
3.4K
GitHub Forks
-
GitHub Forks
488
Stacks
3
Stacks
6
Followers
4
Followers
30
Votes
0
Votes
0
Integrations
Slack
Slack
Jira
Jira
Twilio
Twilio
PagerDuty
PagerDuty
Intercom
Intercom
Shopify
Shopify
PostgreSQL
PostgreSQL
Redis
Redis
Calendly
Calendly
Zoom
Zoom
Slack
Slack
Ruby
Ruby
Ubuntu
Ubuntu
macOS
macOS
Windows
Windows
Pipedrive
Pipedrive

What are some alternatives to Chatra, Chaskiq?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

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