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  5. Freshservice vs Reamaze

Freshservice vs Reamaze

OverviewComparisonAlternatives

Overview

Reamaze
Reamaze
Stacks10
Followers24
Votes0
Freshservice
Freshservice
Stacks23
Followers17
Votes0

Reamaze vs Freshservice: What are the differences?

What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Freshservice? An IT service management tool in the cloud. Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

Reamaze and Freshservice can be categorized as "Help Desk" tools.

Some of the features offered by Reamaze are:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.

On the other hand, Freshservice provides the following key features:

  • Easy to use and set up
  • Multi-channel support
  • Gamify your service desk

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Detailed Comparison

Reamaze
Reamaze
Freshservice
Freshservice

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

Roll our support UI into your online store, SaaS, site, or support portal with a few snippets; Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API; Deliver a seamless experience for your customers. Without sacrificing features for your team
Easy to use and set up; Multi-channel support; Gamify your service desk; Information at your fingertips; Best rated Mobile App.
Statistics
Stacks
10
Stacks
23
Followers
24
Followers
17
Votes
0
Votes
0
Integrations
Shopify
Shopify
Slack
Slack
Magento
Magento
HipChat
HipChat
PagerDuty
PagerDuty
G Suite
G Suite
Dropbox
Dropbox
Jira
Jira
Zapier
Zapier
Amazon CloudWatch
Amazon CloudWatch
Freshbooks
Freshbooks
QuickBooks
QuickBooks
Box
Box
Harvest
Harvest

What are some alternatives to Reamaze, Freshservice?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

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