Overview

Salesforce Sales Cloud

Stacks2.7K

Followers1.7K

Votes64

Veeva

Stacks13

Followers12

Votes0

Salesforce Sales Cloud vs Veeva: What are the differences?

Introduction

Salesforce Sales Cloud and Veeva are two popular customer relationship management (CRM) platforms that offer comprehensive solutions for sales teams. While they share some similarities, there are a few key differences between the two platforms that are important to consider. In this article, we will highlight six key differences between Salesforce Sales Cloud and Veeva.

Target Industry: Salesforce Sales Cloud is a versatile CRM platform that caters to a wide range of industries, including technology, finance, healthcare, retail, and more. On the other hand, Veeva is primarily designed for the life sciences industry, specifically pharmaceutical, biotechnology, and medical device companies.
Industry-Specific Functionality: Veeva offers industry-specific functionality that goes above and beyond standard CRM features. It provides specialized capabilities, such as compliant content management, tracking of healthcare professional engagements, sample management, regulatory compliance, and more. Salesforce Sales Cloud, on the other hand, offers a broader range of CRM functionalities that can be customized to fit different industries.
Data Model and Configuration: Salesforce Sales Cloud utilizes a flexible data model that allows users to customize the platform according to their specific requirements. It offers extensive options for customization and configuration, making it highly adaptable. Veeva, on the other hand, has a preconfigured data model that is specifically tailored for the life sciences industry. While it offers some level of customization, it may not be as flexible as Salesforce Sales Cloud.
Integration Capabilities: Salesforce Sales Cloud is known for its robust integration capabilities. It offers a wide range of integration options, including pre-built connectors, APIs, and third-party integrations, allowing users to connect with various systems and applications seamlessly. Veeva also offers integration capabilities, but they are more focused on industry-specific integrations and may not have the same level of flexibility as Salesforce Sales Cloud.
Mobility and Offline Access: Veeva provides dedicated mobile apps specifically designed for the life sciences industry, allowing sales representatives to access vital information and perform tasks on the go. It also offers offline access to critical data, which is essential for field representatives in areas with limited or no internet connectivity. Salesforce Sales Cloud, on the other hand, offers mobile functionality and offline access, but it may not have the same level of industry-specific features as Veeva.
Regulatory Compliance: Veeva places a strong emphasis on regulatory compliance, especially in the highly regulated life sciences industry. It provides built-in compliance features and functionalities that help organizations meet regulatory requirements, such as those mandated by the Food and Drug Administration (FDA) and other governing bodies. While Salesforce Sales Cloud offers features for compliance management, they may not be as industry-specific or tailored to the unique needs of life sciences companies as Veeva.

In summary, Salesforce Sales Cloud and Veeva are both powerful CRM platforms, but they cater to different industries and offer distinct functionalities. Salesforce Sales Cloud provides a versatile CRM solution that can be customized to fit various industries, while Veeva offers industry-specific functionality tailored to the life sciences industry, with a strong emphasis on compliance and specialized features.

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Detailed Comparison

Salesforce Sales Cloud	Veeva
The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.	It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry.
Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.;Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.;Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.;Email integration- Work with the email applications you already use every day. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.;Chatter- Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.;Forecasting- Forecasting accuracy has never been this easy. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.;Analytics- Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create.;Marketing and leads- Optimize campaigns from lead to close, on every channel.;Approvals and workflow- Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity.;Files and libraries- Now it's easier to share files, discuss them, publish the best, and track your content in real-time.;Partner management- Use the Partner Portal to build loyalty, collaborate with your channel, and drive more deals, and connect your Salesforce to your partners' to collaborate on opportunities, leads, and much more with Salesforce-to-Salesforce.;Data.com- Get contacts and company profiles from the leading data sources, right inside the Sales Cloud. Connect with key decision makers faster, easily plan territories, and increase sales and marketing productivity with up-to-date, accurate data.;AppExchange- Extend your success with the AppExchange, the world's leading cloud apps marketplace, with thousands of sales applications, social enterprise tools, and expert services ready to deploy Salesforce.	Route planning; Planograms for inventory monitoring; Order management integrated with CLM
Statistics
Stacks 2.7K	Stacks 13
Followers 1.7K	Followers 12
Votes 64	Votes 0
Pros & Cons
Pros 43 Top crm 16 Powerful reporting 1 Lead Management 1 Usage tracking 1 Email campaigns	No community feedback yet
Integrations
Box Conceptboard Desk.com Formstack FreshDesk Get Satisfaction Harvest Hipmob HubSpot Jive Social Intranet	Auth0 Segment Intercom Marketo HubSpot Zendesk KISSmetrics Datadog

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