SnapEngage vs Zopim
Overview
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CLI (Node.js)
Manual
Detailed Comparison
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system. | Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design |
Multiple Widgets;Co-Browsing;Custom Data Mapping;Hours of Operation;SSL Support;Advanced Security;Priority Tiers;IM Integrations: SnapEngage Client, Google Talk, Skype;Look and Feel Customization;White label;Multiple admins;Priority support | Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support |
Statistics | |
Stacks 13 | Stacks 403 |
Followers 7 | Followers 84 |
Votes 1 | Votes 28 |
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What are some alternatives to SnapEngage, Zopim?
Olark
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tawk.to
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Crisp
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Chatlio
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LiveChat
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Chaport
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QuickReply.ai
QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.
CTX- WhatsApp marketing
Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.
SparrowDesk
AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.
Botxpert
Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits
