Need advice about which tool to choose?Ask the StackShare community!
Chatra vs Chaskiq: What are the differences?
Chatra: A live chat messenger app that is designed to work smoothly with your company's website. This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests; Chaskiq: An open source alternative to Intercom, Drift and others. It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.
Chatra belongs to "Help Desk" category of the tech stack, while Chaskiq can be primarily classified under "Customer Support Chat".
Some of the features offered by Chatra are:
- Online and offline modes
- Targeted chats
- Real-time visitor List
On the other hand, Chaskiq provides the following key features:
- Embedable Widget Messenger
- Campaigns
- Screenshots
Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.