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Crisp vs SnapEngage: What are the differences?
What is Crisp? Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Crisp and SnapEngage belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Crisp are:
- Chat with your customers for free
- Apps for any device
- Offline email responses
On the other hand, SnapEngage provides the following key features:
- Multiple Widgets
- Co-Browsing
- Custom Data Mapping
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Learn MorePros of Crisp
Pros of SnapEngage
Pros of Crisp
- Real-time visualization of clients6
- Instant chat4
- Auto-messaging4
- Mac app2
- Customer support1
- In-app messaging as well as email1
- Know who your users are1
- Direct chat with customers on your site1
- Usage tracking1
Pros of SnapEngage
- Excellent chat solution, including "Call Me" feature1
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What is Crisp?
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
What is SnapEngage?
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Need advice about which tool to choose?Ask the StackShare community!
Jobs that mention Crisp and SnapEngage as a desired skillset
What companies use Crisp?
What companies use SnapEngage?
What companies use Crisp?
What companies use SnapEngage?
See which teams inside your own company are using Crisp or SnapEngage.
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What tools integrate with Crisp?
What tools integrate with SnapEngage?
What tools integrate with SnapEngage?
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What are some alternatives to Crisp and SnapEngage?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Shields.io
Legible & concise status badges for third-party codebase services.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.