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Deskero
Deskero

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FreshDesk

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Deskero vs FreshDesk: What are the differences?

What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..

What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.

Deskero and FreshDesk can be categorized as "Help Desk" tools.

Some of the features offered by Deskero are:

  • Multi-Channel support
  • Feedback from your website
  • Instant chat tickets

On the other hand, FreshDesk provides the following key features:

  • Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
  • Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
  • Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
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What is Deskero?

It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.
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        What companies use Deskero?
        What companies use FreshDesk?
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          What tools integrate with Deskero?
          What tools integrate with FreshDesk?
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            What are some alternatives to Deskero and FreshDesk?
            Zendesk
            Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
            UserVoice
            UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
            Help Scout
            With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
            Xero
            Inventory, invoicing, time tracking, expenses, and hundreds of other apps all seamlessly integrate with Xero to save your business precious time and money.
            Desk.com
            Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
            See all alternatives
            Decisions about Deskero and FreshDesk
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            Interest over time
            Reviews of Deskero and FreshDesk
            Review ofFreshDeskFreshDesk

            Very Light, Great Structure and Amazing Value for Money

            How developers use Deskero and FreshDesk
            Avatar of lyndra
            lyndra uses FreshDeskFreshDesk

            We use freshdesk to host and edit all ou help pages, and manage our contacts

            Avatar of PSESD
            PSESD uses FreshDeskFreshDesk

            Customer support portal - only used for the knowledgebase functions

            Avatar of Chris Hartwig
            Chris Hartwig uses FreshDeskFreshDesk

            Communication with our clients, support tickets

            Avatar of Sail Tactics
            Sail Tactics uses FreshDeskFreshDesk

            General help desk functions

            How much does Deskero cost?
            How much does FreshDesk cost?
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