Deskero vs FreshDesk: What are the differences?
What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..
What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.
Deskero and FreshDesk can be categorized as "Help Desk" tools.
Some of the features offered by Deskero are:
- Multi-Channel support
- Feedback from your website
- Instant chat tickets
On the other hand, FreshDesk provides the following key features:
- Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
- Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
- Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
What is Deskero?
What is FreshDesk?
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