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Deskero vs FreshDesk: What are the differences?
What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..
What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.
Deskero and FreshDesk can be categorized as "Help Desk" tools.
Some of the features offered by Deskero are:
- Multi-Channel support
- Feedback from your website
- Instant chat tickets
On the other hand, FreshDesk provides the following key features:
- Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
- Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
- Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
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Learn MorePros of Deskero
Pros of FreshDesk
Pros of Deskero
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Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
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What is Deskero?
It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too.
It takes Multi-channel support to next level. A software that is both personal and easy to use.
What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
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What companies use Deskero?
What companies use FreshDesk?
What companies use Deskero?
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What companies use FreshDesk?
See which teams inside your own company are using Deskero or FreshDesk.
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What tools integrate with Deskero?
What tools integrate with FreshDesk?
What tools integrate with Deskero?
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What tools integrate with FreshDesk?
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What are some alternatives to Deskero and FreshDesk?
Odoo
It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.