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  5. Doorbell.io vs UserVoice

Doorbell.io vs UserVoice

OverviewComparisonAlternatives

Overview

UserVoice
UserVoice
Stacks348
Followers129
Votes144
Doorbell.io
Doorbell.io
Stacks15
Followers17
Votes9

Doorbell.io vs UserVoice: What are the differences?

Doorbell.io: Gather in-app user feedback for free. Available on websites, iOS, and Android. Free service which enables you to easily gather in-app user feedback, on websites, iOS apps, and Android apps; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Doorbell.io belongs to "Feedback Widget" category of the tech stack, while UserVoice can be primarily classified under "Help Desk".

Some of the features offered by Doorbell.io are:

  • Javascript, iOS, and Android SDKs
  • Easy setup
  • Capture pixel perfect screenshots from the Javascript SDK

On the other hand, UserVoice provides the following key features:

  • Billed Monthy
  • Billed Annually
  • Feedback Forums

"Easy setup" is the top reason why over 6 developers like Doorbell.io, while over 38 developers mention "Feedback tool" as the leading cause for choosing UserVoice.

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Detailed Comparison

UserVoice
UserVoice
Doorbell.io
Doorbell.io

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Free service which enables you to easily gather in-app user feedback, on websites, iOS apps, and Android apps.

Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin
Javascript, iOS, and Android SDKs; Easy setup; Capture pixel perfect screenshots from the Javascript SDK; Email and Group Chat notifications (Slack, HipChat, etc); Integrations with Trello, Pivotal Tracker, Asana, JIRA, GitHub, Sprint.ly, BitBucket, and more; Search through all feedback; All feedback is automatically tagged using sentiment analysis; Create custom tags; Reply to feedback via email or Doorbell's web interface; Send and receive attachments; Fully customizable;
Statistics
Stacks
348
Stacks
15
Followers
129
Followers
17
Votes
144
Votes
9
Pros & Cons
Pros
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
Cons
  • 1
    Wish users could auth with our app instead of UserVoice
Pros
  • 7
    Easy setup
  • 2
    Fully Customizable
Integrations
Bugsnag
Bugsnag
Campfire
Campfire
CloudFlare
CloudFlare
Crittercism
Crittercism
HipChat
HipChat
Segment
Segment
SnapEngage
SnapEngage
StackMob
StackMob
Salesforce Sales Cloud
Salesforce Sales Cloud
Jira
Jira
HipChat
HipChat
Trello
Trello
Jira
Jira
GitHub
GitHub
GitLab
GitLab
Slack
Slack
Redmine
Redmine
Targetprocess
Targetprocess
Highrise
Highrise
Grove
Grove

What are some alternatives to UserVoice, Doorbell.io?

InVision

InVision

InVision lets you create stunningly realistic interactive wireframes and prototypes without compromising your creative vision.

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Usersnap

Usersnap

Usersnap is the #1 bug tracking tool for every web project. Collaborate on screenshots with colleagues and clients. Usersnap makes tracking bugs and collecting feedback on design drafts and prototypes easy.

Zammad

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

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