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I had narrowed it down to two tools LogRocket and Sentry (I also tried Bugsnag but it did not make the final two). Before I get into this I want to say that both of these tools are amazing and whichever you choose will suit your needs well.
I firstly decided to go with LogRocket the fact that they had a recorded screen capture of what the user was doing when the bug happened was amazing... I could go back and rewatch what the user did to replicate that error, this was fantastic. It was also very easy to setup and get going. They had options for React and Redux.js so you can track all your Redux.js actions. I had a fairly large Redux.js store, this was ended up being a issue, it killed the processing power on my machine, Chrome ended up using 2-4gb of ram, so I quickly disabled the Redux.js option.
After using LogRocket for a month or so I decided to switch to Sentry. I noticed that Sentry was openSorce and everyone was talking about Sentry so I thought I may as well give it a test drive. Setting it up was so easy, I had everything up and running within seconds. It also gives you the option to wrap an errorBoundry in React so get more specific errors. The simplicity of Sentry was a breath of fresh air, it allowed me find the bug that was shown to the user and fix that very simply. The UI for Sentry is beautiful and just really clean to look at, and their emails are also just perfect.
I have decided to stick with Sentry for the long run, I tested pretty much all the JS error loggers and I find Sentry the best.
Sentry has been very useful for me and my team. I caught a bug in staging — just as one example — which I wouldn't have caught before deploying to production. That's the sort of thing that happens on a regular basis with Sentry.
I didn't personally make the decision to use Sentry since I'm part of a very large organization that chose it before I joined company. But we've been more than happy enough with Sentry that we use it across most of our teams, regardless of their stack.
Lots of companies I respect were using it + open-source + great features and UI. Went for the hosted version, since it plays nice with Heroku. I like how they group together similar errors, give you the ability to mute events or mark them as solved. P.S. check out the Founder Stories feature we did on Sentry if you want to know how they started, its an awesome story.
The error and event tracking in Sentry is superb. Being able to assign the raw error to people along with all information at the time the event occurred means that we're tracking and fixing problems before they become apparent to customers. We use the self-hosted instance of Sentry.
Sentry is a very powerful error reporting tool. We use it both on front-end and back-end of Ataccama One. It proved to be invaluable in providing insights on our errors - what caused it, what user did before the error occured, stack trace, release tracking and more.
We use Sentry to gather our thrown non-checked exceptions in one place, so we don't have to crawl through all our logs manually. All standalone-applications, our website aswell as our game-servers are linked into sentry.