GitHelp vs GrooveHQ

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GitHelp
GitHelp

3
7
+ 1
0
GrooveHQ
GrooveHQ

44
12
+ 1
10
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GitHelp vs GrooveHQ: What are the differences?

GitHelp: ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts; GrooveHQ: Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more. Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

GitHelp and GrooveHQ belong to "Help Desk" category of the tech stack.

Some of the features offered by GitHelp are:

  • GitHub Integration
  • Matching
  • Relevant Content

On the other hand, GrooveHQ provides the following key features:

  • Ticket Management- From submission to resolution, Groove's intuitive features make customer support easier, with tools that organize, automate and manage your workflow.
  • Custom Folders- Save time and get through customer support requests faster by organizing your tickets into custom folders.
  • Custom Rules- Simplify and automate ticket management by creating custom rules to assign, forward, prioritize tickets and more.
- No public GitHub repository available -
- No public GitHub repository available -

What is GitHelp?

GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
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        What are some alternatives to GitHelp and GrooveHQ?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        See all alternatives
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        How developers use GitHelp and GrooveHQ
        Avatar of Bright Canopy,  LLC
        Bright Canopy, LLC uses GrooveHQGrooveHQ

        We use GrooveHQ to handle all inbound customer support requests. Works great!

        How much does GitHelp cost?
        How much does GrooveHQ cost?
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