GitHelp vs Help Scout: What are the differences?
Developers describe GitHelp as "ZenDesk for open source projects". GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts. On the other hand, Help Scout is detailed as "A help desk for teams that insist on a delightful customer experience". With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
GitHelp and Help Scout belong to "Help Desk" category of the tech stack.
Some of the features offered by GitHelp are:
- GitHub Integration
- Relevant Content
On the other hand, Help Scout provides the following key features:
- No ticket #'s or robo-text
- Get up and running in minutes
- Outstanding support, no matter plan