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GitHelp
GitHelp

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Zendesk
Zendesk

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GitHelp vs Zendesk: What are the differences?

Developers describe GitHelp as "ZenDesk for open source projects". GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts. On the other hand, Zendesk is detailed as "The leading cloud-based customer service software solution". Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

GitHelp and Zendesk belong to "Help Desk" category of the tech stack.

Some of the features offered by GitHelp are:

  • GitHub Integration
  • Matching
  • Relevant Content

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
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- No public GitHub repository available -

What is GitHelp?

GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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        What are some alternatives to GitHelp and Zendesk?
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        GrooveHQ
        Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
        See all alternatives
        Decisions about GitHelp and Zendesk
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        How developers use GitHelp and Zendesk
        Avatar of MOKA Analytics
        MOKA Analytics uses ZendeskZendesk

        We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

        Avatar of Adam Bird
        Adam Bird uses ZendeskZendesk

        Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

        Avatar of Tinker Travel
        Tinker Travel uses ZendeskZendesk

        Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

        Avatar of Grubster
        Grubster uses ZendeskZendesk

        It's our customer service system for dealing with inbound ticket requests from any channel integrated.

        Avatar of Gitt
        Gitt uses ZendeskZendesk

        Have so many options, and can connect with our custom infrastructure and existing support channel.

        How much does GitHelp cost?
        How much does Zendesk cost?
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