Help Scout vs Reamaze: What are the differences?

### Introduction
In this comparison, we will outline the key differences between Help Scout and Reamaze, two popular customer support platforms.

1. **Features:** Help Scout offers a robust set of features including automation workflows, knowledge base, and live chat, while Reamaze focuses more on integrations with e-commerce platforms, social media management, and customer communication tools.

2. **User Interface:** Help Scout has a clean and user-friendly interface, making it easy for agents to navigate and use the platform efficiently. On the other hand, Reamaze has a more modern and visually appealing interface with customizable themes and branding options.

3. **Pricing:** Help Scout pricing is based on the number of users and mailboxes, offering different plans to accommodate varying business needs. Reamaze, on the other hand, offers a more flexible pricing structure based on the number of conversations and advanced features required.

4. **Integrations:** Help Scout has a wide range of integrations with popular tools like Slack, Shopify, and HubSpot, providing seamless workflow automation for businesses. Reamaze also offers integrations with e-commerce platforms and social media channels, but may have slightly fewer integrations compared to Help Scout.

5. **Customization:** Help Scout allows for some level of customization in terms of branding and automations, whereas Reamaze offers more extensive customization options including custom fields, workflows, and branding elements to tailor the platform to specific business requirements.

6. **Customer Support:** Both platforms offer excellent customer support, with Help Scout providing email and chat support, while Reamaze offers a comprehensive knowledge base, live chat support, and a community forum for users to seek assistance.

In Summary, Help Scout and Reamaze differ in features, user interface, pricing, integrations, customization options, and customer support approaches.