Help Scout vs Reamaze

Help Scout
Help Scout

318
78
+ 1
60
Reamaze
Reamaze

6
11
+ 1
0
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Help Scout vs Reamaze: What are the differences?

Developers describe Help Scout as "A help desk for teams that insist on a delightful customer experience". With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. On the other hand, Reamaze is detailed as "Helpdesk for sites and apps simplified". Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

Help Scout and Reamaze belong to "Help Desk" category of the tech stack.

Some of the features offered by Help Scout are:

  • No ticket #'s or robo-text
  • Get up and running in minutes
  • Outstanding support, no matter plan

On the other hand, Reamaze provides the following key features:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.
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    What is Help Scout?

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

    What is Reamaze?

    Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
    What companies use Help Scout?
    What companies use Reamaze?

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    What tools integrate with Help Scout?
    What tools integrate with Reamaze?

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    What are some alternatives to Help Scout and Reamaze?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    Apache Spark
    Spark is a fast and general processing engine compatible with Hadoop data. It can run in Hadoop clusters through YARN or Spark's standalone mode, and it can process data in HDFS, HBase, Cassandra, Hive, and any Hadoop InputFormat. It is designed to perform both batch processing (similar to MapReduce) and new workloads like streaming, interactive queries, and machine learning.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    See all alternatives
    Interest over time
    How much does Help Scout cost?
    How much does Reamaze cost?
    Pricing unavailable
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