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Help Scout vs Service-Now: What are the differences?
Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers; Service-Now: A service management software. It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.
Help Scout and Service-Now belong to "Help Desk" category of the tech stack.
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Learn MorePros of Help Scout
Pros of ServiceNow.com
Pros of Help Scout
- Email based helpdesk19
- Great user experience18
- Reasonably priced10
- No helpdesk branding7
- Free plan for startups6
Pros of ServiceNow.com
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What is Help Scout?
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
What is ServiceNow.com?
It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.
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What companies use Help Scout?
What companies use ServiceNow.com?
What companies use ServiceNow.com?
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What tools integrate with Help Scout?
What tools integrate with ServiceNow.com?
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What are some alternatives to Help Scout and ServiceNow.com?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Apache Spark
Spark is a fast and general processing engine compatible with Hadoop data. It can run in Hadoop clusters through YARN or Spark's standalone mode, and it can process data in HDFS, HBase, Cassandra, Hive, and any Hadoop InputFormat. It is designed to perform both batch processing (similar to MapReduce) and new workloads like streaming, interactive queries, and machine learning.
Reamaze
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.