Help Scout vs SupportFu: What are the differences?
Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers; SupportFu: The easiest way to scale personalized customer support. SupportFu is a fully hosted solution to manage email and twitter based customer support.
Help Scout and SupportFu can be primarily classified as "Help Desk" tools.
Some of the features offered by Help Scout are:
- No ticket #'s or robo-text
- Get up and running in minutes
- Outstanding support, no matter plan
On the other hand, SupportFu provides the following key features:
- Universal Inbox
- Ticket Management
- Productivity Tools