Intercom vs. Salesforce Sales Cloud

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.
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Description

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is Salesforce Sales Cloud?

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

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Pros

Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose Salesforce Sales Cloud?
    Why do you like Salesforce Sales Cloud?

    Cons

    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using Salesforce Sales Cloud?
    No Cons submitted yet for Salesforce Sales Cloud
    Downsides of Salesforce Sales Cloud?

    Pricing

    How much does Intercom cost?
    Intercom Pricing
    How much does Salesforce Sales Cloud cost?
    Salesforce Sales Cloud Pricing

    Companies

    What companies use Intercom?
    1339 companies on StackShare use Intercom
    What companies use Salesforce Sales Cloud?
    670 companies on StackShare use Salesforce Sales Cloud

    Integrations

    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with Salesforce Sales Cloud?
    69 tools on StackShare integrate with Salesforce Sales Cloud

    What are some alternatives to Intercom and Salesforce Sales Cloud?

    • Customer.io - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

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