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Kustomer
Kustomer

4
2
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0
Zendesk
Zendesk

3.1K
952
+ 1
333
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Kustomer vs Zendesk: What are the differences?

Developers describe Kustomer as "Customer service live chat with AI". Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people. On the other hand, Zendesk is detailed as "The leading cloud-based customer service software solution". Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Kustomer and Zendesk belong to "Help Desk" category of the tech stack.

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What is Kustomer?

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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          What are some alternatives to Kustomer and Zendesk?
          Intercom
          Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
          Helm
          Helm is the best way to find, share, and use software built for Kubernetes.
          UserVoice
          UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
          Help Scout
          With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
          FreshDesk
          Freshdesk is an on demand customer support software that works across multiple support channels.
          See all alternatives
          Decisions about Kustomer and Zendesk
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          Reviews of Kustomer and Zendesk
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          How developers use Kustomer and Zendesk
          Avatar of MOKA Analytics
          MOKA Analytics uses ZendeskZendesk

          We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

          Avatar of Adam Bird
          Adam Bird uses ZendeskZendesk

          Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

          Avatar of Tinker Travel
          Tinker Travel uses ZendeskZendesk

          Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

          Avatar of Grubster
          Grubster uses ZendeskZendesk

          It's our customer service system for dealing with inbound ticket requests from any channel integrated.

          Avatar of Gitt
          Gitt uses ZendeskZendesk

          Have so many options, and can connect with our custom infrastructure and existing support channel.

          How much does Kustomer cost?
          How much does Zendesk cost?
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