Need advice about which tool to choose?Ask the StackShare community!
Add tool
Kustomer vs Zendesk: What are the differences?
Developers describe Kustomer as "Customer service live chat with AI". Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people. On the other hand, Zendesk is detailed as "The leading cloud-based customer service software solution". Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Kustomer and Zendesk belong to "Help Desk" category of the tech stack.
Manage your open source components, licenses, and vulnerabilities
Learn MorePros of Kustomer
Pros of Zendesk
Pros of Kustomer
Be the first to leave a pro
Pros of Zendesk
- Centralizes our customer support135
- Many integrations73
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan5
- Woopra integration4
- Proactive Customer Support3
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Integrations0
Sign up to add or upvote prosMake informed product decisions
What is Kustomer?
Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Need advice about which tool to choose?Ask the StackShare community!
What companies use Kustomer?
What companies use Zendesk?
What companies use Kustomer?
Manage your open source components, licenses, and vulnerabilities
Learn MoreSign up to get full access to all the companiesMake informed product decisions
What tools integrate with Kustomer?
What tools integrate with Zendesk?
What tools integrate with Kustomer?
Sign up to get full access to all the tool integrationsMake informed product decisions
Blog Posts
What are some alternatives to Kustomer and Zendesk?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Helm
Helm is the best way to find, share, and use software built for Kubernetes.
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.