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Learn MorePros of ManageEngine ServiceDesk Plus
Pros of Zendesk
Pros of ManageEngine ServiceDesk Plus
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Pros of Zendesk
- Centralizes our customer support135
- Many integrations73
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan5
- Woopra integration4
- Proactive Customer Support3
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Integrations0
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What is ManageEngine ServiceDesk Plus?
It is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What companies use ManageEngine ServiceDesk Plus?
What companies use Zendesk?
What companies use ManageEngine ServiceDesk Plus?
Manage your open source components, licenses, and vulnerabilities
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What tools integrate with ManageEngine ServiceDesk Plus?
What tools integrate with Zendesk?
What tools integrate with ManageEngine ServiceDesk Plus?
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What are some alternatives to ManageEngine ServiceDesk Plus and Zendesk?
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
OTRS
It is a modern, flexible ticket and process management system
that allows service management professionals in any industry
to keep pace with today’s lightning-fast,results-driven business environment.
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.