Olark
Olark

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SnapEngage
SnapEngage

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Olark vs SnapEngage: What are the differences?

Olark: Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs; SnapEngage: Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Olark and SnapEngage belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Olark are:

  • CRM & Helpdesk Integration
  • Concurrent chats
  • Phone support

On the other hand, SnapEngage provides the following key features:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping
- No public GitHub repository available -
- No public GitHub repository available -

What is Olark?

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

What is SnapEngage?

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Olark?
Why do developers choose SnapEngage?

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What are the cons of using Olark?
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      What companies use Olark?
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      What tools integrate with Olark?
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      What are some alternatives to Olark and SnapEngage?
      LiveChat
      LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
      Zopim
      Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      See all alternatives
      Decisions about Olark and SnapEngage
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      Interest over time
      Reviews of Olark and SnapEngage
      Review ofOlarkOlark

      I love having Olark on my website. I can chat with users easily, and then they feel like I care about them. Plus the Safari and Chrome notifications make it easy to always respond quickly but not spend all day staring at Olark. They're great!

      How developers use Olark and SnapEngage
      Avatar of Giftstarter
      Giftstarter uses OlarkOlark

      We don't always talk to customers, but when we do, we do it with Olark.

      Avatar of Coolfront Technologies
      Coolfront Technologies uses OlarkOlark

      Used as a our Live chat client for our websites and applications.

      Avatar of Lee Munroe
      Lee Munroe uses OlarkOlark

      Chatting to users for instant feedback. Support.

      Avatar of James Wallace
      James Wallace uses OlarkOlark

      User Support

      How much does Olark cost?
      How much does SnapEngage cost?