Olark

420
68
+ 1
70
SnapEngage

14
6
+ 1
1
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Olark vs SnapEngage: What are the differences?

Olark: Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs; SnapEngage: Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Olark and SnapEngage belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Olark are:

  • CRM & Helpdesk Integration
  • Concurrent chats
  • Phone support

On the other hand, SnapEngage provides the following key features:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping
Pros of Olark
Pros of SnapEngage

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What is Olark?

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

What is SnapEngage?

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
What companies use Olark?
What companies use SnapEngage?

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What tools integrate with Olark?
What tools integrate with SnapEngage?

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What are some alternatives to Olark and SnapEngage?
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshchat
Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
See all alternatives
Interest over time
How much does Olark cost?
How much does SnapEngage cost?