Need advice about which tool to choose?Ask the StackShare community!
Add tool
Reamaze vs Zendesk: What are the differences?
What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
What is Zendesk? The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Reamaze and Zendesk belong to "Help Desk" category of the tech stack.
Some of the features offered by Reamaze are:
- Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
- Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
- Deliver a seamless experience for your customers. Without sacrificing features for your team.
On the other hand, Zendesk provides the following key features:
- Offer your customers a quick path to the answers they need with knowledge base and community features.
- Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
- Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
Pros of Reamaze
Pros of Zendesk
Pros of Reamaze
Be the first to leave a pro
Pros of Zendesk
- Centralizes our customer support131
- Many integrations70
- Easy to setup58
- Simple25
- Cheap25
- Clean11
- Customization6
- Woopra integration4
- $1 Starter Pricing Plan4
- Proactive Customer Support3
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Integrations0
Sign up to add or upvote prosMake informed product decisions
Sign up to add or upvote consMake informed product decisions
What is Reamaze?
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Need advice about which tool to choose?Ask the StackShare community!
Jobs that mention Reamaze and Zendesk as a desired skillset
What companies use Reamaze?
What companies use Zendesk?
What companies use Reamaze?
Sign up to get full access to all the companiesMake informed product decisions
What tools integrate with Reamaze?
What tools integrate with Zendesk?
Sign up to get full access to all the tool integrationsMake informed product decisions
What are some alternatives to Reamaze and Zendesk?
Freshchat
Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Gorgias
It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Interest over time
How much does Reamaze cost?
How much does Zendesk cost?
News about Reamaze
More newsNews about Zendesk
Release Notes February 15th: Zendesk ticket creation on behalf of agent, File uploads for Salesforce integration, map who ended the chat, Bban button fix
(blog.snapengage.com)
Feb 15, 2018
Inside Design: Zendesk
(blog.invisionapp.com)
Apr 4, 2017
Fine Tuning: Spreadsheets are not your friend
(www.zendesk.com)
Nov 17, 2016
Momentum with Microsoft: announcing single sign on
(www.zendesk.com)
Nov 21, 2016
How Zendesk measures the customer experience
(www.zendesk.com)
Nov 22, 2016