Reamaze vs Zendesk

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Reamaze

7
18
+ 1
0
Zendesk

5.3K
2.5K
+ 1
340
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Reamaze vs Zendesk: What are the differences?

What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Zendesk? The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Reamaze and Zendesk belong to "Help Desk" category of the tech stack.

Some of the features offered by Reamaze are:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
Pros of Reamaze
Pros of Zendesk
    Be the first to leave a pro
    • 131
      Centralizes our customer support
    • 70
      Many integrations
    • 58
      Easy to setup
    • 25
      Simple
    • 25
      Cheap
    • 11
      Clean
    • 6
      Customization
    • 4
      Woopra integration
    • 4
      $1 Starter Pricing Plan
    • 3
      Proactive Customer Support
    • 1
      Full of features
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 0
      Integrations

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    What is Reamaze?

    Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

    What is Zendesk?

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Reamaze?
    What companies use Zendesk?

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    What tools integrate with Reamaze?
    What tools integrate with Zendesk?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    What are some alternatives to Reamaze and Zendesk?
    Freshchat
    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    Gorgias
    It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    See all alternatives
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