Reamaze
Reamaze

6
4
+ 1
0
Zendesk
Zendesk

3K
879
+ 1
333
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Reamaze vs Zendesk: What are the differences?

What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Zendesk? The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Reamaze and Zendesk belong to "Help Desk" category of the tech stack.

Some of the features offered by Reamaze are:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
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What is Reamaze?

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Reamaze?
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    What are the cons of using Reamaze?
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        What companies use Reamaze?
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        What tools integrate with Reamaze?
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        What are some alternatives to Reamaze and Zendesk?
        Freshchat
        Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Intercom
        Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
        Gorgias
        It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        See all alternatives
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        How developers use Reamaze and Zendesk
        Avatar of MOKA Analytics
        MOKA Analytics uses ZendeskZendesk

        We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

        Avatar of Adam Bird
        Adam Bird uses ZendeskZendesk

        Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

        Avatar of Tinker Travel
        Tinker Travel uses ZendeskZendesk

        Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

        Avatar of Grubster
        Grubster uses ZendeskZendesk

        It's our customer service system for dealing with inbound ticket requests from any channel integrated.

        Avatar of Gitt
        Gitt uses ZendeskZendesk

        Have so many options, and can connect with our custom infrastructure and existing support channel.

        How much does Reamaze cost?
        How much does Zendesk cost?
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