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Salesforce Sales Cloud vs Salesforce: What are the differences?
What is Salesforce Sales Cloud? The world’s #1 CRM sales app. The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
What is Salesforce? Connect to your customers in a whole new way. It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Salesforce Sales Cloud and Salesforce belong to "CRM" category of the tech stack.
Some of the features offered by Salesforce Sales Cloud are:
- Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.
- Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.
- Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.
On the other hand, Salesforce provides the following key features:
- Move deals faster by tracking customer information and interactions in one place
- Make more insightful decisions — faster, and from anywhere — with the most up-to-date information
- Drive customer engagement by automating and personalising your email marketing at scale
Pros of Salesforce
Pros of Salesforce Sales Cloud
- Top crm41
- Powerful reporting16
- Sales Automation1
- Lead Management- Acquire, segment, score, nurture and r1
- Usage tracking1
- Lead Management1
- Email campaigns1