Smartsupp vs SnapEngage
Overview
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CLI (Node.js)
Manual
Detailed Comparison
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system. | It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises. |
Multiple Widgets;Co-Browsing;Custom Data Mapping;Hours of Operation;SSL Support;Advanced Security;Priority Tiers;IM Integrations: SnapEngage Client, Google Talk, Skype;Look and Feel Customization;White label;Multiple admins;Priority support | Show customers you are ready to help;
Get overview about your visitors;
Chat with customers on the go;
Automatic messages;
Video recordings;
Detailed statistics
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Statistics | |
Stacks 13 | Stacks 7 |
Followers 7 | Followers 3 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
What are some alternatives to SnapEngage, Smartsupp?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Chaport
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
SparrowDesk
AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.
QuickReply.ai
QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.
CTX- WhatsApp marketing
Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.
