SupportFu vs Teamwork Desk

Overview

SupportFu

Stacks4

Followers2

Votes0

Teamwork Desk

Stacks16

Followers9

Votes0

GitHub Stars3

Forks6

SupportFu vs Teamwork Desk: What are the differences?

Developers describe SupportFu as "The easiest way to scale personalized customer support". SupportFu is a fully hosted solution to manage email and twitter based customer support. On the other hand, Teamwork Desk is detailed as "It takes care of ticket management so you can take care of customers". It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications.

SupportFu and Teamwork Desk can be categorized as "Help Desk" tools.

Some of the features offered by SupportFu are:

Universal Inbox
Ticket Management
Productivity Tools

On the other hand, Teamwork Desk provides the following key features:

Ticket management
Agent productivity
Reporting and Analytics

Teamwork Desk is an open source tool with 3 GitHub stars and 6 GitHub forks. Here's a link to Teamwork Desk's open source repository on GitHub.

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CLI (Node.js)

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Manual

Detailed Comparison

SupportFu	Teamwork Desk
SupportFu is a fully hosted solution to manage email and twitter based customer support.	It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications
Universal Inbox;Ticket Management;Productivity Tools;Customer Profiles;Intelligent Insights;SupportFu Apps	Ticket management; Agent productivity; Reporting and Analytics; Knowledge Base
Statistics
GitHub Stars -	GitHub Stars 3
GitHub Forks -	GitHub Forks 6
Stacks 4	Stacks 16
Followers 2	Followers 9
Votes 0	Votes 0
Integrations
Campfire Flowdock G Suite HipChat Olark Shopify Wufoo	Zulip Zapier Jira Zendesk Mailchimp Salesforce Sales Cloud PieSync Olark Stitch Instabug

What are some alternatives to SupportFu, Teamwork Desk?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Build better customer experiences with Groove

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

SupportFu vs Teamwork Desk