SupportFu
SupportFu

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UserVoice
UserVoice

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SupportFu vs UserVoice: What are the differences?

Developers describe SupportFu as "The easiest way to scale personalized customer support". SupportFu is a fully hosted solution to manage email and twitter based customer support. On the other hand, UserVoice is detailed as "Customer service and customer feedback tools that don't suck". UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

SupportFu and UserVoice belong to "Help Desk" category of the tech stack.

Some of the features offered by SupportFu are:

  • Universal Inbox
  • Ticket Management
  • Productivity Tools

On the other hand, UserVoice provides the following key features:

  • Billed Monthy
  • Billed Annually
  • Feedback Forums
- No public GitHub repository available -
- No public GitHub repository available -

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose SupportFu?
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    What are the cons of using SupportFu?
    What are the cons of using UserVoice?
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      What companies use SupportFu?
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      What tools integrate with SupportFu?
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      What are some alternatives to SupportFu and UserVoice?
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Help Scout
      With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
      FreshDesk
      Freshdesk is an on demand customer support software that works across multiple support channels.
      Desk.com
      Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
      GrooveHQ
      Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
      See all alternatives
      Decisions about SupportFu and UserVoice
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      Reviews of SupportFu and UserVoice
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      How developers use SupportFu and UserVoice
      Avatar of StackShare
      StackShare uses UserVoiceUserVoice

      Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.

      Avatar of Lee Munroe
      Lee Munroe uses UserVoiceUserVoice

      When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.

      Avatar of Dirk Eisenberg
      Dirk Eisenberg uses UserVoiceUserVoice

      Gives any user the chance to give feedback and drop support tickets.

      Avatar of Giftstarter
      Giftstarter uses UserVoiceUserVoice

      We like to give users a voice. We do that with UserVoice.

      Avatar of AmericanBibleSociety
      AmericanBibleSociety uses UserVoiceUserVoice

      Our user feedback and support tool for all products.

      How much does SupportFu cost?
      How much does UserVoice cost?
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