Wiserep vs Zopim
Overview
🔥 Trending in Customer Support on StackShare
Detailed Comparison
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design | WiseRep is an enterprise-grade AI call center platform that automates and scales voice interactions for high-volume customer service operations. It combines conversational AI agents, intelligent call routing, and multilingual voice automation to handle 100K+ calls while maintaining high service quality. Designed for large businesses, WiseRep delivers real-time analytics, seamless integrations, and secure infrastructure to optimize customer experience and contact center performance. |
Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support | Conversational AI voice agents, Intelligent call routing and IVR, Multilingual voice automation, Real-time call analytics and reporting, Enterprise-scale capacity (100K+ calls), Integration with existing business and CRM systems, Omnichannel support across voice and digital, Secure, compliant data handling and access controls. |
Statistics | |
Stacks 409 | Stacks 0 |
Followers 84 | Followers 1 |
Votes 28 | Votes 1 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to Zopim, Wiserep?
Olark
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tawk.to
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Crisp
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Chatlio
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LiveChat
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SnapEngage
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Chaport
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Chatwoot
It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Channels
It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point.
