Crisp vs Chatra | What are the differences? | StackShare

Chatra vs Crisp

Overview

Crisp

Stacks128

Followers103

Votes21

Chatra

Stacks3

Followers4

Votes0

Crisp vs Chatra: What are the differences?

Developers describe Crisp as "Simple Customer service built for startups". Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. On the other hand, Chatra is detailed as "A live chat messenger app that is designed to work smoothly with your company's website". This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

Crisp and Chatra can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

Chat with your customers for free
Apps for any device
Offline email responses

On the other hand, Chatra provides the following key features:

Online and offline modes
Targeted chats
Real-time visitor List

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Detailed Comparison

Crisp	Chatra
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.	This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.
Chat with your customers for free; Apps for any device; Offline email responses; Use MagicBrowse to see your visitors screen;Send automated messages to your customers; See you is using your website is live; Mobile SDK;Event Tracking; REST API; Frontend API;Customize your chat;See who your customers are using enriched data	Online and offline modes; Targeted chats; Real-time visitor List; Pre-chat form; Invisibility mode; Operating hours; Groups; Mobile apps; Forward messages to email; Reply templates
Statistics
Stacks 128	Stacks 3
Followers 103	Followers 4
Votes 21	Votes 0
Pros & Cons
Pros 6 Real-time visualization of clients 4 Auto-messaging 4 Instant chat 2 Mac app 1 Know who your users are	No community feedback yet
Integrations
Mailchimp Magento HubSpot Android SDK Shopify Zendesk Zapier Messenger Platform Telegram Bot API Slack	Slack Jira Twilio PagerDuty Intercom Shopify

What are some alternatives to Crisp, Chatra?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.