Dispatch Tickets

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Freshdesk is an on demand customer support software that works across multiple support channels.

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

Take notes to a new level with Evernote, the productivity app that keeps your projects, ideas, and inspiration handy across all your digital devices. It helps you capture and prioritize ideas, projects, and to-do lists, so nothing falls through the cracks.

It lets you keep track of everything in one place. It gives you the confidence that everything’s organized and accounted for, so you can make progress on the things that are important to you.

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

Get organized in notebooks you can divide into sections and pages. With easy navigation and search, you’ll always find your notes right where you left them. It gathers users' notes, drawings, screen clippings and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network.

Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.

It is more than a doc, it’s a workspace that brings creation and coordination together in one place. You can write together, share comments, embed images, and more. If you have a Dropbox account, you can use Paper for free.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

It is a note-taking service developed by Google. It is available on the web, and has mobile apps for the Android and iOS mobile operating systems. Keep offers a variety of tools for taking notes, including text, lists, images, and audio.

Build better customer experiences with Groove

It is a software task management and build automation tool. It allows the user to specify tasks and describe dependencies as well as to group tasks in a namespace.

It is an organizational tool that makes life easier. It's a surprisingly powerful way to take notes, make lists, collaborate, brainstorm, plan and generally organize your brain.

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

It is a task management app for macOS, iOS, and watchOS made by Culture Code. It helps you organize all of your thoughts, ideas, projects, and areas of your life

It is a new Web-based note-taking app that thinks of notebooks more like canvases than legal pads. It's designed for visual people but leaves out too many features to truly satisfy them, for now.

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

It is a platform that empowers people leaders to build engaged, high-performing teams, inspire winning cultures, and make strategic. It helps companies manage performance with goal tracking, ongoing feedback and performance reviews.

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

It is the easiest way to get stuff done. Whether you’re planning a holiday, sharing a shopping list with a partner or managing multiple work projects, it is here to help you tick off all your personal and professional to-dos.

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

Simple and effective to-do list and task manager that helps you make schedules, manage time, and organize all aspects of life.

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people

It is a flexible and effective tool for managing tasks, processes and employees. Made for businesses with a mobile workforce, it connects your office employees with your field service representatives in real time.

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

It is a personal knowledge management and sharing system inspired by Roam Research, built on Visual Studio Code and GitHub. It allows you to own your data while being free, open source, and extensible to suit your personal workflow.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat.

It is modern business messaging that includes real-time productivity tools and industry leading integrations, accessible from anywhere and fully searchable.

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

airfocus helps you manage and communicate your product strategy, prioritize your work, build roadmaps, and connect feedback to solve the right problems.

It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

Organize your daily tasks at one place while making time tracking a lot less annoying. It is a ToDo List / Time Tracker / Personal Jira Task Manager for Linux, MacOS and Windows aimed at reducing the time you spend with repetitive tasks and to provide you with a place to collect all the information you need to do your job.

It is the popular to-do list that's everywhere you are: from your phone, to the web, to your Google apps, and more. It allows users to manage tasks from a computer or smartphone, both online and offline.

It is an excellent free-for-life task managing tool with several benefits. Its clear, user-friendly interface is perfect for small businesses and startups as well as enterprise-level use. It makes it a seamless transition from any other project management tools. Its simple but effective layout allows new users to quickly adapt to its ever-expanding set of features. It allows users to create boards and provide access to users or teams as required, set priority and precedence of the task and allowing for subtasks and discussions to be created. With unlimited tasks, users, projects and free support, it is quickly making its way into businesses from across the world and the ultimate growth hack tool.

It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.

Use Checkvist to create infinite online outlines, hierarchical task lists, to collect and structure all kinds of information. It can be a task and project management tool, an outliner, a note organizer - all in one.

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

It is an open-source and local-first alternative to Roam Research. It is very powerful and transparent knowledge base.

User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.