ActiveCampaign vs Groove

Overview

Groove

Stacks63

Followers49

Votes10

ActiveCampaign

Stacks228

Followers196

Votes1

ActiveCampaign vs Groove: What are the differences?

Developers describe ActiveCampaign as "Sales and marketing automation platform". Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages. On the other hand, Groove is detailed as "Everything you need to convert, support, and delight your customers". Build better customer experiences with Groove.

ActiveCampaign can be classified as a tool in the "Marketing Automation" category, while Groove is grouped under "Help Desk".

Some of the features offered by ActiveCampaign are:

Contact management
Drag and Drop email designer
Conversations

On the other hand, Groove provides the following key features:

Mailboxes
Knowledge Base
Web widget

Fundamentei, Chico Rei, and identi are some of the popular companies that use ActiveCampaign, whereas Groove is used by Accenture, Trafi, and Buddy. ActiveCampaign has a broader approval, being mentioned in 31 company stacks & 134 developers stacks; compared to Groove, which is listed in 36 company stacks and 20 developer stacks.

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Detailed Comparison

Groove	ActiveCampaign
Build better customer experiences with Groove	Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages.
Mailboxes; Knowledge Base; Web widget; Live chat (Upcoming); Assignments; @mentions; Reports; Rules; API access; Teams; WhatsApp & SMS (Upcoming); Salesforce, HubSpot, Jira Integrations	Contact management;Drag and Drop email designer;Conversations;Marketing Automation;Detailed Campaign Reporting;Social Media Integrations, and many 3rd party integrations;CRM;Email Marketing;Facebook Audience Integration;SMS Marketing;Webhooks;Campaigns;Segments;Deliverability
Statistics
Stacks 63	Stacks 228
Followers 49	Followers 196
Votes 10	Votes 1
Pros & Cons
Pros 5 Easy setup 4 Affordably priced 1 One of the best user interfaces around	Pros 1 Support 0 Advanced flow builder
Integrations
Mailchimp GitHub Slack Jira Salesforce Sales Cloud Shopify Chargebee Trello Campaign Monitor Zapier	Dropbox WordPress Zapier Shopify Salesforce Sales Cloud Zendesk G Suite Zoho CRM Aviary Unbounce

What are some alternatives to Groove, ActiveCampaign?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

HubSpot

Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Marketo

Marketing automation, social campaigns, inbound marketing, sales apps, ROI reporting - all in one place.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.