GrooveHQ vs Casengo: What are the differences?

What is GrooveHQ? Everything you need to convert, support, and delight your customers. Build better customer experiences with Groove.

What is Casengo? Customer service software for ambitious teams. Simple, solid and beautiful social customer support software, helping you provide service with a human touch. Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk.

GrooveHQ and Casengo can be categorized as "Help Desk" tools.

Some of the features offered by GrooveHQ are:

• Mailboxes
• Knowledge Base
• Web widget

On the other hand, Casengo provides the following key features:

• Multiple users
• universal inbox
• Email