Crisp vs Tawkto vs Zopim

Overview

Zopim

Stacks409

Followers84

Votes28

tawk.to

Stacks913

Followers87

Votes26

Crisp

Stacks127

Followers103

Votes21

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Detailed Comparison

Zopim	tawk.to	Crisp
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design	It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.	Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support	Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors	Chat with your customers for free; Apps for any device; Offline email responses; Use MagicBrowse to see your visitors screen;Send automated messages to your customers; See you is using your website is live; Mobile SDK;Event Tracking; REST API; Frontend API;Customize your chat;See who your customers are using enriched data
Statistics
Stacks 409	Stacks 913	Stacks 127
Followers 84	Followers 87	Followers 103
Votes 28	Votes 26	Votes 21
Pros & Cons
Pros 18 Real-time user chat 7 Free plan for startups 3 Simple setup	Pros 10 Easy setup 9 Free 7 Real time	Pros 6 Real-time visualization of clients 4 Instant chat 4 Auto-messaging 2 Mac app 1 In-app messaging as well as email
Integrations
Zendesk Salesforce Sales Cloud Highrise SugarCRM Zoho CRM Pivotal Tracker Jira UserVoice	WordPress Weebly OpenCart Magento Shopify PrestaShop Squarespace BigCommerce Wix Joomla!	Mailchimp Magento HubSpot Android SDK Shopify Zendesk Zapier Messenger Platform Telegram Bot API Slack

What are some alternatives to Zopim, tawk.to, Crisp?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chatwoot

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.