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FreshDesk vs GitHelp: What are the differences?
What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.
What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.
FreshDesk and GitHelp can be categorized as "Help Desk" tools.
Some of the features offered by FreshDesk are:
- Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
- Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
- Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
On the other hand, GitHelp provides the following key features:
- GitHub Integration
- Matching
- Relevant Content
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Learn MorePros of FreshDesk
Pros of GitHelp
Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
Pros of GitHelp
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What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is GitHelp?
GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts
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What companies use FreshDesk?
What companies use GitHelp?
What companies use FreshDesk?
What companies use GitHelp?
See which teams inside your own company are using FreshDesk or GitHelp.
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What tools integrate with FreshDesk?
What tools integrate with GitHelp?
What tools integrate with FreshDesk?
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What are some alternatives to FreshDesk and GitHelp?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Happyfox
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.