FreshDesk vs GitHelp: What are the differences?
What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.
What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.
FreshDesk and GitHelp can be categorized as "Help Desk" tools.
Some of the features offered by FreshDesk are:
- Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
- Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
- Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
On the other hand, GitHelp provides the following key features:
- GitHub Integration
- Relevant Content
What is FreshDesk?
What is GitHelp?
Need advice about which tool to choose?Ask the StackShare community!
Why do developers choose GitHelp?
What are the cons of using FreshDesk?
What are the cons of using GitHelp?
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