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FreshDesk
FreshDesk

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88
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3
GitHelp
GitHelp

3
7
+ 1
0
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FreshDesk vs GitHelp: What are the differences?

What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.

What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.

FreshDesk and GitHelp can be categorized as "Help Desk" tools.

Some of the features offered by FreshDesk are:

  • Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
  • Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
  • Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.

On the other hand, GitHelp provides the following key features:

  • GitHub Integration
  • Matching
  • Relevant Content
- No public GitHub repository available -
- No public GitHub repository available -

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is GitHelp?

GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts
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        What are some alternatives to FreshDesk and GitHelp?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Zoho Desk
        It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
        Happyfox
        HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
        Freshservice
        Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        See all alternatives
        Decisions about FreshDesk and GitHelp
        No stack decisions found
        Interest over time
        Reviews of FreshDesk and GitHelp
        Review ofFreshDeskFreshDesk

        Very Light, Great Structure and Amazing Value for Money

        How developers use FreshDesk and GitHelp
        Avatar of lyndra
        lyndra uses FreshDeskFreshDesk

        We use freshdesk to host and edit all ou help pages, and manage our contacts

        Avatar of PSESD
        PSESD uses FreshDeskFreshDesk

        Customer support portal - only used for the knowledgebase functions

        Avatar of Chris Hartwig
        Chris Hartwig uses FreshDeskFreshDesk

        Communication with our clients, support tickets

        Avatar of Sail Tactics
        Sail Tactics uses FreshDeskFreshDesk

        General help desk functions

        How much does FreshDesk cost?
        How much does GitHelp cost?
        Pricing unavailable
        News about GitHelp
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