Help Desk

Stacks
230

I Use This

Fans

58

Jobs

49

Votes

1

Help Desk

Stacks
6

I Use This

Fans

5

Jobs

6

Votes

23

Hacker News, Reddit, Stack Overflow Stats

1.16K
1.35K
62

GitHub Stats

No public GitHub repository stats available

Description

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose FreshDesk?

1
Great Value for Money

Why do you like FreshDesk?

Why do developers choose Kayako?

3
Easy to customize
3
Possible to host on your own
3
API access
3
Module based extensions
3
OS independent frontend
3
Customers can use it easily
3
Unlimited custom fields on forms
2
Simple, powerhouse and scalable.

Why do you like Kayako?

Cons

What are the cons of using FreshDesk?

No Cons submitted yet for FreshDesk

Downsides of FreshDesk?

What are the cons of using Kayako?

No Cons submitted yet for Kayako

Downsides of Kayako?

Pricing

How much does FreshDesk cost?

How much does Kayako cost?

Companies

What companies use FreshDesk?

177 companies on StackShare use FreshDesk

What companies use Kayako?

3 companies on StackShare use Kayako

Pootsy

Integrations

What tools integrate with FreshDesk?

27 tools on StackShare integrate with FreshDesk

See more integrations

What tools integrate with Kayako?

2 tools on StackShare integrate with Kayako

What are some alternatives to FreshDesk and Kayako?

Zendesk - The leading cloud-based customer service software solution.
Help Scout - A help desk for teams that insist on a delightful customer experience
UserVoice - Customer service and customer feedback tools that don't suck.
Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to FreshDesk