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Happyfox vs Kayako: What are the differences?
Developers describe Happyfox as "HelpDesk, customer support and ticket support software". HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours. On the other hand, Kayako is detailed as "Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships". Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Happyfox and Kayako can be primarily classified as "Help Desk" tools.
Pros of Happyfox
Pros of Kayako
- Easy to customize3
- Possible to host on your own3
- API access3
- Module based extensions3
- OS independent frontend3
- Customers can use it easily3
- Unlimited custom fields on forms3
- Simple, powerhouse and scalable.2