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Happyfox

14
17
+ 1
0
Kayako

12
19
+ 1
23
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Happyfox vs Kayako: What are the differences?

Developers describe Happyfox as "HelpDesk, customer support and ticket support software". HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours. On the other hand, Kayako is detailed as "Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships". Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Happyfox and Kayako can be primarily classified as "Help Desk" tools.

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Pros of Happyfox
Pros of Kayako
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    • 3
      Easy to customize
    • 3
      Possible to host on your own
    • 3
      API access
    • 3
      Module based extensions
    • 3
      OS independent frontend
    • 3
      Customers can use it easily
    • 3
      Unlimited custom fields on forms
    • 2
      Simple, powerhouse and scalable.

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    What is Happyfox?

    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

    What is Kayako?

    Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

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    What companies use Happyfox?
    What companies use Kayako?
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    What tools integrate with Happyfox?
    What tools integrate with Kayako?

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    What are some alternatives to Happyfox and Kayako?
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Asana
    Asana is the easiest way for teams to track their work. From tasks and projects to conversations and dashboards, Asana enables teams to move work from start to finish--and get results. Available at asana.com and on iOS & Android.
    Zoho
    Unique and powerful suite of software to run your entire business. It contains word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications.
    OTRS
    It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.
    See all alternatives