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Happyfox vs ManageEngine ServiceDesk Plus: What are the differences?
Happyfox: HelpDesk, customer support and ticket support software. HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours; ManageEngine ServiceDesk Plus: IT service desk software for the best customer services. It is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
Happyfox and ManageEngine ServiceDesk Plus can be categorized as "Help Desk" tools.