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New Relic

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New Relic vs Uptrends: What are the differences?

  1. Monitoring Capabilities: New Relic offers comprehensive monitoring capabilities including application performance monitoring, infrastructure monitoring, and real user monitoring. Uptrends, on the other hand, focuses on website and server monitoring, providing features like uptime monitoring, transaction monitoring, and page speed monitoring.
  2. Alerting System: New Relic has a sophisticated alerting system that allows users to set up custom alerts based on specific conditions or thresholds, ensuring timely notifications of any performance or availability issues. Uptrends also offers an alerting system, but it is more focused on predefined alerts and doesn't provide as much flexibility for customization.
  3. Integrations: New Relic has a wide range of integrations with popular tools and platforms commonly used in the software development and operations ecosystem, allowing for seamless data exchange and enhanced visibility into the entire technology stack. Uptrends, although it supports some integrations, has a more limited selection compared to New Relic.
  4. User Interface and Analytics: New Relic provides a user-friendly interface with powerful analytics capabilities, allowing users to visualize and analyze performance data in real-time. Uptrends also has a user-friendly interface but its analytics capabilities are more focused on website and server-related metrics, rather than providing detailed insights into application performance.
  5. Scalability: New Relic is highly scalable and designed to handle large-scale deployments, making it suitable for enterprises with complex infrastructures and high traffic loads. Uptrends is also scalable but is more commonly used by small to medium-sized businesses that have simpler monitoring requirements.
  6. Pricing Model: New Relic has a subscription-based pricing model with various tiers depending on the level of features and support needed. Uptrends offers both a subscription-based model and pay-as-you-go pricing, providing flexibility for businesses with different budgeting preferences.

In Summary, New Relic provides comprehensive monitoring capabilities, extensive integrations, and a scalable solution suitable for large enterprises, while Uptrends focuses more on website and server monitoring, offers a user-friendly interface, and provides pricing flexibility for small to medium-sized businesses.

Advice on New Relic and Uptrends
Needs advice
on
DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 339.3K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about New Relic and Uptrends
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 437.1K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of New Relic
Pros of Uptrends
  • 415
    Easy setup
  • 344
    Really powerful
  • 245
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 106
    Free tier
  • 80
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 13
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 7
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    Most Time Consuming Transactions
  • 5
    JVM Performance Analyzer (Java)
  • 4
    Browser Transaction Tracing
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 3
    Application Map
  • 3
    Weekly Performance Email
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 2
    App Speed Index
  • 1
    Super Expensive
  • 1
    Team Collaboration Tools
  • 1
    Metric Data Retention
  • 1
    Metric Data Resolution
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Incident Detection and Alerting
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Free
  • 0
    Proce
  • 0
    Price
  • 0
    Exceptions
  • 0
    Cost
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    Cons of New Relic
    Cons of Uptrends
    • 20
      Pricing model doesn't suit microservices
    • 10
      UI isn't great
    • 7
      Expensive
    • 7
      Visualizations aren't very helpful
    • 5
      Hard to understand why things in your app are breaking
      Be the first to leave a con

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      What is New Relic?

      The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

      What is Uptrends?

      It is the ultimate monitoring tool to stay in control of the uptime, performance, and functionality of your websites, APIs, and servers.

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      What companies use New Relic?
      What companies use Uptrends?
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      What tools integrate with New Relic?
      What tools integrate with Uptrends?

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      Blog Posts

      Jul 9 2019 at 7:22PM

      Blue Medora

      DockerPostgreSQLNew Relic+8
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      Jul 2 2019 at 9:34PM

      Segment

      Google AnalyticsAmazon S3New Relic+25
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      JavaScriptGitGitHub+33
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      GitHubPythonSlack+25
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      What are some alternatives to New Relic and Uptrends?
      Datadog
      Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
      AppDynamics
      AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.
      Splunk
      It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
      Airbrake
      Airbrake collects errors for your applications in all major languages and frameworks. We alert you to new errors and give you critical context, trends and details needed to find and fix errors fast.
      Prometheus
      Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
      See all alternatives