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  5. Salesforce Service Cloud vs Slab

Salesforce Service Cloud vs Slab

OverviewComparisonAlternatives

Overview

Salesforce Service Cloud
Salesforce Service Cloud
Stacks160
Followers139
Votes0
Slab
Slab
Stacks15
Followers10
Votes0

Slab vs Salesforce Service Cloud: What are the differences?

What is Slab? The knowledge base that democratizes knowledge. It is the knowledge base entirely focused on just being the very best knowledge base for your entire team. Choose the best tools for the rest of your productivity stack and Slab will integrate with them, including Slack, Asana, GitHub, and dozens more.

What is Salesforce Service Cloud? A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Slab and Salesforce Service Cloud can be categorized as "CRM" tools.

Some of the features offered by Slab are:

  • Create content that looks good by default
  • Make it easy for teammates to browse and discover
  • Unified Search

On the other hand, Salesforce Service Cloud provides the following key features:

  • Lightning Service Console
  • Case Management
  • Workflow and Approvals

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Detailed Comparison

Salesforce Service Cloud
Salesforce Service Cloud
Slab
Slab

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

It is the knowledge base entirely focused on just being the very best knowledge base for your entire team. Choose the best tools for the rest of your productivity stack and Slab will integrate with them, including Slack, Asana, GitHub, and dozens more.

Lightning Service Console;Case Management;Workflow and Approvals;Omni-Channel Routing;Telephony Integration;Social Customer Service;Automation with Macros;Account and Contact Management;Custom Reports and Dashboards;Asset and Order Management
Create content that looks good by default; Make it easy for teammates to browse and discover; Unified Search; Integrate with your favorite tools
Statistics
Stacks
160
Stacks
15
Followers
139
Followers
10
Votes
0
Votes
0
Integrations
Zapier
Zapier
Datadog
Datadog
Olark
Olark
HubSpot
HubSpot
Zendesk
Zendesk
Intercom
Intercom
Segment
Segment
Slack
Slack
GitHub
GitHub
Figma
Figma
Google Drive
Google Drive
monday.com
monday.com
Jira
Jira
Asana
Asana
Trello
Trello
ClickUp
ClickUp
InVision
InVision

What are some alternatives to Salesforce Service Cloud, Slab?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

Slite

Slite

Slite is the easiest way for teams to write together. From meeting notes, handbooks, guides, specifications to anything your team needs written down and retrievable in just a few clicks.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

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